西格林威治-普羅維登斯溫德姆速8飯店(Super 8 by Wyndham West Greenwich/Providence)

The listing and the pictures seemed to be deceiving. When we got there, there was no elevator and we had to walk up a steep flight of stairs. Ice machine was only on the main floor, so had to go up and down the steep stairs to get ice. Upon check in, using my card it took the charge then they tried charging again and it caused my card to decline. Also, after checking in, trying to get into our room the room was locked from the inside therefore we had to go back down the steep stairs to get maintenance and then back up those stairs and wait in the hallway until maintenance arrived. The shower head worked improperly. When leaving the room, we saw a roach on the wall. As a loyal ********** customer, I’m displeased with this stay. Hopefully, we can make this right.

Rooms were dark and dreary. Dark curtains and bedside. Breakfast was terrible. Bananas were going bad way over riped. Not much effort in preparing breakfast a box of danishes from BJ’s very tacky.

The staff was all wonderfully helpful. Jaimeson Jacobs stands out as being especially so. He told me where I could find a nearby church where I could attend Mass.

Mostly clean. Room was clean but exterior had cigarette butts and some trash around. Hallway smelled but room was fine. Breakfast left a bit to be desired. Bed was comfortable.

My sink didn't work properly. I reported it to the front desk. He said he would put it on the list, but nothing was done to fix it and it was disgusting. There is no elevator and no one mentioned this before I booked. The room was dingey and I was afraid to touch anything. Hose keeping showed up at 5:10 pm, despite my having requested that the refresh my room before I left for the day. This place Is.nasty and I will never stay there again!

Pictures in listing are not reflective of our room. The room is very dark, mainly because of the paint and the décor. There is a lot of dark colors including an almost mahogany colored bathroom. The bathroom door was clearly replaced and was a misfit. There was a clear gap the entire height of the door and the door jam. The bathroom toilet holder was broken, with the one post missing. The toilet paper roll was standing alone on the side of the tub. The internet promised was a total failure. The link connected and then consistently dropped due to lost signal and interruptions. This was addressed the next AM by resetting their system, which improved the connection a bit but did not resolve the issues. They continued. The "free breakfast" included was I guess technically met, but it was very disappointing and very short on selection/variety. They have 2 cereal options in turn handle dispensers. They have 3 bread options: english muffin, day old bagels and white bread, with toaster provided. A 2 section warmer was on the counter with only one side carrying product, some form of manufactured egg rounds. Yogurt was also available with whole apples. The other side of the warmer was always empty. MISSING were two very important items that I have not seen missing at any other "breakfast" provided hotel. There was no waffle/pancake making unit and there was no meat item at all in the warmer. Coffee and juice machine were provided. The desk person was nice and receptive, but said N/A.

we paid $250 for the worst quality room I have ever stayed in. The person at the front desk was lovely, but I was horrified at the condition of the hotel. I'm so disappointed in Wyndham.

After checking in my first room had bedbugs. Moved to another room. This one had cockroaches on walls and a tub full of dirty water. Disgusted. Front desk was able to refund my money and I left. Still waiting on refund tho.