None of the rooms had functional keys, so we had to be escorted to our room by staff every time we needed to access the room. Staff said the key system has been broken for several weeks, but I was not informed until after I checked in. People were leaving their doors unlocked to avoid the hassle, which is obviously a security issue. My family and I didn't have time to make alternate arrangements, as we were on our way to a wedding. It was fine for one night, but this place is a sh*t show. The parking lot is full of shipping containers. Elevators are under construction. My room had hair from prior occupants in the bathroom. The shower drain was clogged. The beds had only a thin fitted sheet over the mattress and no protective padding, which is just an invite for a bed bug infestation. Luckily, I didn't see any. A group was partying loudly in the hallway and no effort was made to ask them to be respectful of other guests. I've stayed in a lot of hotels, and I was not expecting anything fancy. This was barely habitable and I definitely would not have stayed more than one night.
All that said, every staff member was very kind and courteous.
翻譯