西雅圖 - 肯特/迪蒙恩家鄉小套房紅屋頂飯店(HomeTowne Studios Seattle - Kent/ des Moines)

Quiet and beautiful people

We booked two rooms one for my parents and one for me. My parents room did not have a heater working and she told us they did not have anything available. Luckily on the way to my room we notice an empty one and told her if we can use it for the night, since we just need to sleep before our 6 am flight. The second room seemed pretty clean but the floor did feel sticky and the comforter did have a hole in it, the toilet only flushed once and didn’t want to work the rest of night. Also, a man was walking around building with a stroller and my parents said he was trying to open her room. I booked these room through ******* and when I got to the property they told me I had to give a 100 dollar deposit which I was not aware of when I booked. When I booked the pictures made it look little better then it really is in person.

The room was obviously not cleaned after the last person there was hair all over the bed under the blankets there was female Purfume bottle under the bed a used toothpick in the shower no plate in the microwave and the bathroom light didn’t work but that might have been a benefit the shower is remarkably identical to a prison shower I used slippers in there to be safe this was my first stay here I can’t say about other rooms my room was forsure nasty and it was close to the office there no way they could miss these things

On 1/14/24 4 p.m., there was a broken pipe, but the hotel did not inform guests to take precautionary measures to protect guests’ property. Several hours later in the late evening, after I stepped on the water, my stuffs were in the water. On Monday, I must move to another room that was smaller with malfunctioned furnishings. My renting of a storage unit would start on Friday, which was 4 days away. Moving twice in a week made me exhausted. I could not complete moving until 2:40 a.m. Tuesday., primarily because I put a large bath towel and a bath mat to help stop the water and to minimize the damage. I must wring them every two hours or more often when they are fully wet. I also took time trying to wipe dry my stuff so that I did not need to move wet stuff into the new room. My Foot Massager was on the floor, and it got water. Now, when I use it, it stops from time to time. I found two roaches in my new room. This is bad because the roaches may get into my stuff. Another guest told me that her room also had a roach problem. The new room has no shower curtain for the bathtub. The bathtub was only 11 inches deep. It may not be deep enough for people to enjoy a bath, other than a sanitary issue. There were no Tub Drain Stopper or a Sink Plug. I needed to use my food container when I washed my face. Without a shower curtain, I must wipe the bathroom floor dry after a shower. The stove-top range did not work. The two plates could not be heated.

We only suspose to stay for three days , and we had to move room three times cause one room wasnt fully clean second room the bathroom light wasnt working and the third room the microwave and the tv was broken the manger didnt care or didnt want to give us any money back nothing he was rude every worker was rude I will never come there again. They didnt care how yu was living as long they get paid.

My stay was terrible. I checked under the bed and there was trash and receipts from whoever was there before me, the kitchen was filthy (oil splashes still on the wall), and the kitchen cabinets were rotting. There was no iron or hair dryer in the room so I went to the front desk and they said they don't offer those amenities which is ridiculous for a hotel. The laundry is also trash (many of them out of service), The ones that did work, didn't do a great job because my clothes were still wet. To top it all off, while I was doing laundry I read a posted sign that said there was free coffee in the main office. Upon arrival to the main office for my free coffee, they told me they do not offer coffee and that the sign was there since pre-covid. Overall terrible experience.

This property looked rough on the outside, but we checked in anyways and went to our room. The sheets hadn’t been changed as there was hair and skin flakes all over them. The floor was sticky, and the bathroom wall had gunk all over it. Paint was chipping everywhere and the room itself looked really gross. The staff was amazing though and immediately agreed to refund our full stay.

The room we got was very stuffy, we changed to another room which was very cold with no working AC, we had to look for another place for the night because we could not tolerate the cold.

The room we stayed wasn't as clean as we hoped. The floors weren't swept, it smelled a little, there were observed garbage around the facility that wasn't cleaned up. The rates were reasonable - I guess you get what you pay for.