畔山別墅(Villa Baan Saitara)

我們預訂了一間別墅，住了一個星期，有 6 個人。抵達後我們被分配到了 10 號別墅。花了這麼多錢，真是令人失望。它的輝煌已經褪色，馬桶座圈骯髒，廚房不乾淨而且年久失修。泳池邊有一個可容納 4 人的用餐區和 2 張日光浴床，而我們是 6 人。我們立即向經理投訴。他會安排一些額外的椅子。他表示，該房屋是私人財產，業主知道這些缺陷。當我們去海灘時他們會打掃。我們最終使用了 ********* 因為我們是透過他們預訂的。 *********已聯絡物業經理。我們收到了全額退款並預訂了該週的另一間住宿。

A hidden gem on the island. Together with 10 villas on site, everything is great, friendly staff, peaceful, good location in Lamai where you are not in the middle of the loudness but with short drive you can go to local shops and cafes etc. Price is reasonable, staff are like a family on site, very friendly.

The place itself is great and Lada is an angel! However management is unfriendly, rude, and unprofessional. We rented for 6 months with full advance payment for entire stay. When we moved in we had 90% of the beddings, kitchen items, and etc removed as we had our own. A month before our rental ended, we asked for a set of bedding sheets. Keep in mind we suppose to have three but had them take out two! Management said, nope not in your contract we need sheets for other guest as we running low. So if you do stay here, just keep in mind to think twice about what you want in the villa. Upon check out she says her TV is broken and that it was checked before we moved in by the maids. When we moved in it was a mess! AC was broken, shower was broken, and even the fridge! We didn't get our deposit back! If you looking for a nice place we recommend. If you looking for a nice place and good management without problems during your stay, this is not the place! Other than that gardener is soooooo friendly, he helped us find our turtle with the engineer.