Overall we had a nice enough stay, but this place could be so much better. We stayed 3 weeks in one of the deluxe beach front villas which was clean, comfortable and spacious with a great view of the sea. We had a sign to hang out on the days that we wanted the room cleaned which was a good idea, however if you didn’t get your room cleaned then you didn’t get your complimentary coffee and water replenished. The cleaners did a good job, however they were occasionally over keen. There is a price list in your room explaining the charges for lost or damaged items, so I wasn’t best pleased when on two occasions the cleaners removed our water glasses from the room. On another occasion they took the hotel slippers that my wife was using in the room. When I reported this to reception they said that they would have been taken to be washed, but I can’t help but wonder how many people get charged for lost items that have been removed by the cleaners. We also had the beer coolers that we had purchased removed from our room and “returned” to the bar, thankfully they were so much cleaner than the hotel ones that we got them back without any trouble. The biggest issue with the room was the water. When we first turned up there was brown water coming out of the taps and shower. When we flushed the toilet the water that refilled the bowl was dirtier than the water that had just been flushed away. On the second day of our stay we were told by a staff member that if the water was brown then we should water the plants in front of our room with the foot hose for a few minutes! This made the water coming out of the taps look cleaner, but it still didn’t smell too nice and after drying yourself from the shower the towel would look like it had a brown stain on it. It’s definitely not water that you would want to drink, brush your teeth with or even put in the kettle! The food was generally quite good, but breakfast needs improvement. If you want anything hot for breakfast you either need to be there at 7am when it’s fresh, or just order an omelette from the egg station. The rest of the “hot” selection is put in the silver food warmer trays but without any heat source to keep it warm, by 7.15 it was all stone cold. The fresh food that we ordered for lunch and dinner was good, but breakfast was very disappointing. The pool was very nice and cleaned every morning. There were a couple of days when kids had been going in and out without showering beforehand so the water did start to look a bit cloudy, but within 24 hours it was back to being crystal clear. Some of the tiles on the bottom of the pool had quite sharp edges, something I discovered after cutting my toe on one of them. If you’re after a nice sandy beach then you’ll be disappointed here. There is a beach either side of the resort but you need to wade to get to them as the sea comes right up to the wall of the resort and is only really passable at low tide. As reported in other reviews, this resort is a fair
翻譯