拉吉飯店(Hotel Raj)

"An unforgettable stay - for all the wrong reasons" I recently had the misfortune of staying at this hotel "Hotel Raj" in Kolkata, and I feel compelled to share my experience. What was meant to be a relaxing trip turned into a series of frustrations and disappoin**ents that left me eager to check out. Upon arrival, I was immediately struck by the lack of cleanliness. The lobby, while grand in design, was marred by dust and grime. This theme of neglect continued in my room, which not only lacked basic amenities like complimentary water and coffee, but also harbored a disconcerting musty smell. The staff, though polite, were largely unresponsive. Requests for service were met with delays or forgotten entirely, adding to the growing list of grievances. Their inability (or unwillingness) to rectify issues was surprising, given the hotel's claim of superior customer service. In conclusion, I cannot recommend Hotel Raj. The poor hygiene and ineffective service seriously detracted from what should have been a pleasant stay. There are undoubtedly better options available in Kolkata for discerning travelers seeking comfort and value.