預訂皇冠皮亞斯特飯店和Spa(Booking Hotel Crown Piast & Spa)

Хороший отель на окраине Кракова. 10 минут пешком до станции поездов, откуда 7 минут до аэропорта. В номере была вода, чайник, чай и кофе. Рядом, через дорогу - Макдональдс.

It was average / poor. If you want basic then it’s ok. The spa wasn’t open when I visited. When I arrived they gave me a key to a room already occupied, then 2 x keys that didn’t work. When I asked for a taxi to be booked they waited till that morning (On a seperate note get an Uber as the taxis are rip offs 4x the price of an Uber but as I had booked I felt I should use out of decency. Apart from that the room was ok, two double beds (I booked a king). The sheets were clean, facilities were clean. And location was ok as it was a 10minute walk from the train station.

Stupid hotel. Wanted to book a stay in Krakow, booked it through *********** , and suddenly plans changed . We cancelled the stay in 10minutes long in advance before the stay, and been refused a whole night charge. So been charged a whole night stay, after cancelling in advance. The cancellation policy obviously wasn’t easy to find and to seek, send them caries emails, and received absolutely nothing. Would I recommend it, absolutely not, only dodgy hotels charge full amount for 0 service.

Beautiful place, I really reccomend this hotel for everyone who wants to relax, nice, helphul staff. The room was clean and really nice, big comfortable bed. I would like to come back for sure. Logan

If I could rate this hotel a 0 I would no facilities open at all rooms dated, bar not stocked up and staff rude! Manager is incompetent and we’re now getting trading standards involved for false advertising as it’s not a 5 star spa hotel it’s a 1 star at the most. We were promised a refund which we didn’t get hence why we’re getting a third party involved don’t make the mistake of booking here! It’s terrible.

El hotel no se parece nada a las fotos anunciadas. Esta muy anticuado y parece más un hotel de 3 estrellas que uno de 5. Llegamos por la tarde/noche con una cena reservada y el restaurante estaba cerrado. La cama horrorosa con una colcha de hace mil años las cuales no lavan, nada de nórdicos como en el resto de hoteles que se cambian con cada huésped. No quisimos quedarnos esa misma noche en el hotel ya que nos sentimos engañados pero no nos devolvían el dinero. Probablemente el peor hotel en el que hemos estado. Hemos aprendido que las estrellas, hoy en día, no son un referente, ya que puede haber hoteles nuevos en mucha mejor condiciones.

Clean nice hotel with beautiful garden. from hotel is easy to go Krakow centrum not too far a way Hopeful the spa will work one day because then the hotel would be five stars

I highly recommend this place!me and my boyfriend went for an anniversary trip. Upon prior request, we were given a beautifully decorated room and a welcome glass of champagne. Great neighborhood, park and lots of greenery nearby. Delicious breakfasts to a high standard. Plus, friendly service! I am delighted

VERY bad service and staff. Spa Wellness Center Fitness - closed. Pool and spa - closed. Fridge in Room its closed. This is horrible Hostel not Hotel. Nie Polecamy. Strasznie zły niby Hotel. Lodówka w pokoju zamknięta, spa Wellness Center i fitness club - zamknięte od wielu miesięcy. Jedzenie- resztki jedzenia to jakaś porażka.