星宿公寓由 Axquisite 套房(Star Residence by Axquisite Suites)

The property was amazing. Very stylish and modern. It had extra features that you normally are charged for at most hotels - such as your own 2in1 washing machine/dryer! The rooftop pool is amazing with stunning view - which includes Petronas towers, KL Tower and Merdeka building. At night time it’s even better! We were pleasantly surprised and know for sure we will be staying here whenever we’re in Malaysia. Location is perfect too - 5min walk from Petronas Towers and Suria mall.

Perfect place to stay. Everything was perfect. Wish to stay here again.

室内スリッパは使用済みで汚れていた。 ベッドには糸ようじが挟まっていて不潔。 リビングの端には埃。 エアコンの下に服を置いていたらエアコンから水が落ちてきて服が濡れた。 不潔すぎて10日の滞在予定だったが他のホテルを取り直して滞在しなかった。 0泊だったが返金はありませんでした。

部屋は清潔で洗練され、とても居心地が良いものでした。しかも、49階でしたので眺めもよく、屋上のプールからはツインタワーも見えてゴージャスな気分になりました。セキュリティーもしっかりしているので安心して過ごすことができました。 ホストはとても親切で、私たちがGrabとの対応で困っているとすぐに声をかけてくれて解決してくれました。大変助かりました。感謝しています。そして施設ですれ違えば、いつも優しく微笑みかけてくれました。 家族で年越しの宿泊をしたのですが、大変思い出深いものになりました。本当にありがとうございました。また、泊まらせていただきたいと思います。

The host provided excellent service. He responded quickly to my few request. The building has high quality amenities such as swimming pools, gym, restaurants, etc. The unit was nice. Though, I was expecting fitted sheets on the bed. There was just a single flat sheet. Thus, it continued to get untucked. Overall, it is a nice stay with an excellent host.

We were given a apartment on the 49th floor and the views were simply amazing. We did not have a view of the Petronas Towers but the view from the rooftop pool is spectacular so we had the best of both worlds. We would liked to have stayed a few more days as we did not use the gym or the swimming pool but would definitely come back again. The room was spacious with cooking and cleaning facilities.

Siamo arrivate alla reception con una camera prenotata mesi prima. Avevamo prenotato su Agoda. Star Residences Art Apartment KL, proprietario Alexander Polyakov, 5 notti. Alla reception che non è una vera reception ma una postazione per le guardie del controllo, ci dicono che dobbiamo chiamare l'host. Gli mandiamo un messaggio su whatsapp e non risponde neanche dopo la visualizzazione. Chiude pure le chiamate. Grazie alla gentilezza della guardia alla reception che ci ha prestato il suo telefono abbiamo immediatamente contattato Agoda. Neanche a loro sembra che l'host risponda. Morale cancellazione della prenotazione. L'opzione proposte il rimborso o altro alloggio. Chiediamo di trovarci un altro alloggio. Nel frattempo il tempo passa e si sta facendo sera. Non prenotate con questo host, non è per niente serio. In attesa apro l'app di booking e trovo una camera in un residence che in mappa sembra molto vicino a dove eravamo. Pagamento in contanti e prenoto. Residence klcc che per fortuna sono appartamenti nel solito palazzo del primo. Quindi non c'è da spostarsi. Incrociamo le dita nella speranza che questa volta l'host risponda. Ha risposto, è arrivato immediatamente e ci ha salvato la situazione. Essendo il giorno stesso alle 17, il prezzo è stato davvero scontatissimo. Agoda ci ha immediatamente rimborsato. Appartamento, carino, spazioso, pulito. Mitiu ( non so se il nome si scrive cosi) è stato molto disponibile, ci ha persino procurato una pentola per cuocere la pasta. Le petronas in vista, piscina panoramica sull'attico, zona centrale. Consiglio questo residence ma mi raccomando non prenotate appartamenti di proprietà di Alexander in residence star one perché rischiate di dormire per strada. Optate per residence klcc e possibilmente con Mitiu che è una garanzia.

Хотим предостеречь всех от возможной ситуации с этими апартаментами! Мы забронировали проживание в четырёх номерах, на 10 человек, заранее. Путешествовали компанией, с детьми по Малайзии, Таиланду и Сингапуру. Накануне заселения в Star Residence KLCC By FZB написали запрос о месте получения ключей и получили ответ, что нам необходимо отменить наше бронирование на ***********. самостоятельно, так как нас не смогут заселить. Причины были озвучены очень невнятные (отсутствие воды), при этом нас никто не оповестил об этом, пока мы сами не обратились к представителю!. Мы были вынуждены в последний момент искать другое жильё, что было сложно на такую компанию. We want to warn everyone against a possible situation with these apartments! We booked accommodation in four rooms, for 10 people, in advance. We traveled with the company, with children in Malaysia, Thailand and Singapore. On the eve of check-in at the Star Residence KLCC By FSB, we wrote a request about the place where we received the keys and received an answer that we needed to cancel our reservation on *********** . independently, as we will not be able to settle. The reasons were very vague (lack of water), while no one notified us about it until we ourselves turned to the representative!. We were forced at the last moment to look for another place to live, which was difficult for such a company.

I booked by booking a “ Luxurious Apartment 3 Mins from KLCC Petronas view”. The check-in was a pain, no instruction received and luckily we had a Malaysian SIM card so we could make calls. You have to pay a deposit for the key. The apartment was not clean, hair in the shower, shower drain and cutlery drawer. Stains on the floor and mirror. There were still slippers from others. Duvet cover had stains and the cover had not been changed (there was still a book underneath from the previous tenants). There was no toilet paper, 1 cup and 2 glasses.... no warm water. After reporting nothing was done about it! NEVER book here!