拉特10號精品飯店(Lot 10 Boutique Hotel Kuching)

I recently stayed at this hotel for a 3-day, 2-night short and impromptu trip. Here are the pros and cons: Pros: 1. Exceptional customer service: The staff was incredibly enthusiastic, recommending various tourist destinations and assisting me in finding transportation. 2. Strategic location: The hotel is conveniently located very close to the main city of Kuching. Cons: 1. Cleanliness concerns: Despite the outstanding customer service, there is a notable need for improvement in cleanliness. Upon my first check-in, I encountered insects and found an issue with the bed. The hotel promptly changed my room, but unfortunately, the problem persisted. After three room changes, the issue was finally resolved, although the cleanliness of the third room still requires improvement.