蘭辛萬怡飯店(Courtyard Lansing)

The lobby, our room and most of the hotel look renovated and are very clean. The room was large, easy to regulate the temperature, very quiet and the beds were very comfortable. Hotel is located close to expressway and convenient to everywhere we wanted to go. All the staff that we interacted with were cordial, friendly and very helpful.The only downside was the indoor pool that had been closed for over 2 months. The website should include this information. Fortunately the pool wasn't our top priority. We're happy to have stayed here for a week and a half and really enjoyed this hotel. We would certainly stay here again.

I would definitely stay here again, but we just didn't have a lot of luck with service for our stay. Our room was great, comfortable bed, nice extra sitting room in our suite. I do feel like they didn't provide you with any Free amenities, like coffee or water in the lobby or breakfast, not even fruit or breakfast bars. They wanted you to buy everything since they have a store and a bistro. We stayed for 5 days and took our do not disturb sign off our door on day 3 for a refresh, but they didn't do it. We then had to run down to the front desk to get new towels and rags since we put them on the floor for new ones. It was just an inconvenience, not a horrible mistake. We also had to wait on our room for a few minutes when we checked in at 3:30, check in started at 3. Again, not horrible, but just inconvenient.

The room itself was ok, the pool had been down for a number of days and was not informed until after booking (non-refundable). There was a 25 dollar upcharge for breakfast for 2 people. Overall would not stay here again. However the noon checkout was a plus

Generally pleasant, they unfortunately had surge pricing due to a weather event and lots of utility workers in town. As a result the value wasn’t very good. The bed was nice and the room quiet.

There is a small bistro bar serving the basics and also a very thoughtful selection of foods, snacks, drinks available for at the hotel's "market." Very useful for my extended stay while working 10 hour days in my hotel room. Only thing I would change is the size of and equipment in the very small and outdated fitness center.

I booked this hotel due to the pool as I brought my 5 y/o. When i got to the hotel i asked about pool hours and was told the pool was "actually closed at the moment". I canceled my booking, but she had already swiped my card. When i told her that they needed to put the info about the closed pool online she proceeded to answer the phone and ignore me.

辦理入住手續時，幫助很快而且很有禮貌。我被指示把車停在隔壁乘電梯的地方。十分感謝。問題是，只有一部電梯，而我的房間離它很遠。第二天不得不離開時，我試圖找一個更近的門停車，但這也不像聽起來那麼容易。幾扇外門上貼著便條，聲稱可以退出，但無法通過該門重新進入。於是我試圖找到離我房間更近的停車場和一扇我可以進去的門。這不應該是一個問題。 其次，我很容易進入房間，但找到電燈開關並不容易。在某些情況下，沒有開關。當走進一個黑暗、陌生的房間並且燈在另一邊時，這很棒。即使打開了套房裡的所有燈，我仍然感到窒息，因為我看不清。照明充其量是不夠的。我沒能完成很多工作。 已經很晚了，我選擇這家酒店是因為據報導餐廳營業時間不錯，還有一家酒吧。我去找那家餐廳，卻發現了一家小酒館酒吧……晚上 8:00 完全關門了。天很黑，櫃檯上只有一個牌子，上面寫著它已經關門了。所以即使有“餐廳”，我還是得出去吃點東西。 我在住宿期間的一天早上嘗試吃點早餐。我看到有幾個人坐在這個區域，但看起來很黑，櫃檯後面沒有人。對不起。越過這個地方。不值得。

I thought there would be a pool that why i booked there pool was out of order. No free breakfast and my rate went up when i was suppose to paid 117 tgey charged my card 140.00

我們和兩對夫婦一起旅行。我們都提前幾週預訂了特大號床間。當我們到達時，他們只有大號床間。我們的房間沒有浴墊，淋浴間的沐浴露容器是空的，也沒有肥皂。我打電話請求服務，但實際上沒有人來。我們在那裡住了兩晚——根本沒有服務。早上不提供早餐，現場是世界上唯一一家不提供烘焙食品或任何快餐的星巴克。如果這個位置能夠保留萬豪品牌，我會感到驚訝。質量大約是 Super 8 級別，瓷磚有裂紋，浴簾發酸，毛巾又硬又脆。哦——“辦公中心”的電腦也壞了。