蘭辛萬怡飯店(Courtyard Lansing)

The lobby, our room and most of the hotel look renovated and are very clean. The room was large, easy to regulate the temperature, very quiet and the beds were very comfortable. Hotel is located close to expressway and convenient to everywhere we wanted to go. All the staff that we interacted with were cordial, friendly and very helpful.The only downside was the indoor pool that had been closed for over 2 months. The website should include this information. Fortunately the pool wasn't our top priority. We're happy to have stayed here for a week and a half and really enjoyed this hotel. We would certainly stay here again.

I would definitely stay here again, but we just didn't have a lot of luck with service for our stay. Our room was great, comfortable bed, nice extra sitting room in our suite. I do feel like they didn't provide you with any Free amenities, like coffee or water in the lobby or breakfast, not even fruit or breakfast bars. They wanted you to buy everything since they have a store and a bistro. We stayed for 5 days and took our do not disturb sign off our door on day 3 for a refresh, but they didn't do it. We then had to run down to the front desk to get new towels and rags since we put them on the floor for new ones. It was just an inconvenience, not a horrible mistake. We also had to wait on our room for a few minutes when we checked in at 3:30, check in started at 3. Again, not horrible, but just inconvenient.

The room itself was ok, the pool had been down for a number of days and was not informed until after booking (non-refundable). There was a 25 dollar upcharge for breakfast for 2 people. Overall would not stay here again. However the noon checkout was a plus

Generally pleasant, they unfortunately had surge pricing due to a weather event and lots of utility workers in town. As a result the value wasn’t very good. The bed was nice and the room quiet.

There is a small bistro bar serving the basics and also a very thoughtful selection of foods, snacks, drinks available for at the hotel's "market." Very useful for my extended stay while working 10 hour days in my hotel room. Only thing I would change is the size of and equipment in the very small and outdated fitness center.

I booked this hotel due to the pool as I brought my 5 y/o. When i got to the hotel i asked about pool hours and was told the pool was "actually closed at the moment". I canceled my booking, but she had already swiped my card. When i told her that they needed to put the info about the closed pool online she proceeded to answer the phone and ignore me.

Checking in, help was fast and courteous. I was directed to park by the next door for the elevator. Great, thanks. Problem is, there’s only one elevator, and my room was nowhere near it. When having to leave the next day, I attempted to find a closer door for parking, but that was not as easy as it sounds, either. Several exterior doors had notes taped on them that claimed you can exit, but there was no re-entry through said door. So then I attempted to find parking closer to my room AND a door I could get into. This should not be an issue. Second, I get into the room easily, but trying to find light switches was not easy. In some cases, there weren’t switches. Great when walking into a dark, unfamiliar room and the lamps are on the other side. Even after turning on all lights in the suite, I felt like I was suffocating because I couldn’t see well. The lighting is inadequate, at best. I was not able to get a lot of work done. It was late, and I chose this hotel because of the reported restaurant with decent hours and a bar. I went looking for said restaurant, and instead found a bistro bar…that was completely closed at 8:00 PM. It was dark and there was simply a sign on the counter that said it was closed. So even with a “restaurant”, I still had to head out to get a bite to eat. I tried to get some breakfast one morning of my stay. I see a couple folks sitting in the area, but it looked dark and no one behind the counter. Sorry. Over this place. Not worth it.

I thought there would be a pool that why i booked there pool was out of order. No free breakfast and my rate went up when i was suppose to paid 117 tgey charged my card 140.00

We traveled with two couples. We all had reserved king rooms weeks in advance. When we arrived all they had was queen rooms. Our room had no bath mat, the body wash container in the shower was empty, and there was no soap. I called and requested service but literally no one ever came. We were there two nights - no service at all. No breakfast in the AM, and on-site, the world's ONLY starbucks without baked goods or any quick bites at all. I will be surprised if this location can hang onto the Marriott brand. It was about a Super 8 level of quality with cracked tile, sour shower curtain, and bristly/crunchy towels. Oh- and the computer in the "office center" wasn't working either.