SpringHill Suites East Lansing University Area

Property was clean and updated. Desk personnel were incompetent and rude. Made their inability to handle a booking through a 3rd party service a big deal. The gentleman at checkout was especially rude. Apparently he missed the hospitality classes and the inability to say thank you or your welcome. But know how to say “yep” when I said thank you.

The room looks like what it is in the picture. Plenty of places to plug in charging devices, usb and normal plug. Very friendly staff. Ask for places to eat and they will give you a full page of places within 15 minutes. Breakfast could have used more seasoning probably, but it will still good. I will be returning when I am in the area

This place was exceptional! Great breakfast and really nice and clean!! The property manager was great she really went above and beyond to make sure we had anything and everything we needed!!

For the price I thought there would be a full size fridge, not a mini one. Also, pictures online show a hot tub but there wasn't one. Very small parking lot near the building, carry over was a little bit of a walk. Breakfast was fantastic.

Stay at this hotel was great! There free breakfast is HUGE with lots of options. The pool is small and no hot tub however it kept my kids occupied for a long time both nights! Only downside to this hotel is the train horn going off every hour. The hotel has no control over it however all of the great things about this hotel will have me again despite the train!

My son and I enjoyed a recent stay at your hotel. Our room was very clean and modern. The breakfast in the morning was fantastic. There were lots of options. Only complaint would be the pool. It is the smallest pool I’ve ever seen in a hotel. And it was chilly, it could have been a few degrees warmer.