拉斯克魯塞斯-大學區凱藝套房飯店(Quality Inn & Suites Las Cruces - University Area)

El recepcionista muy amable!! El cuarto sucio, las toallas viejas y amarillas.. NO lo recomiendo

Buen precio y muy confortable.

The room was so dusty. The headboard of the bed looked like it hadn't been cleaned in months. The fitting bed sheet was not clean. The blankets had stains on them. The towels looked like they were washed in dirty water. And also the fire alarm on the ceiling was missing.

Our room was very good size, king bed with a small table and two chairs, the room had a small fridge, microwave and safe which I think was optional, we did not use it. Our complaints are that the bathroom door did not shut all the way, the towels were a dingy color, did not at all smell like bleach, had to ask for more towels because they looked like they hadn't been washed properly, same goes for the pillows, they smelled old and did not look sanitized, the sheets were practically see-through, so maybe some upgrades would be good. New towels, pillows and sheets. The price was good but could use better linen and towels.

First red flag was you have to be buzzed in and talk through a ring camera. Second red flag was my first room I got was dirty and not even clean. Beds messed up towels and cups everywhere. 3rd and final red flag, I was given a 2nd room and the lights, TV and shower weren't working. When I layed on the bed it was so uncomfortable and I was wondering why it was so hard and plastic. When I look at the mattress it had a bed bug cover on it and upon looking closer the bed bug case was ripped and I saw bed bug feces all over the sheets. I ended up leaving withing an hour of getting my room. Left the key in the room since the lady in front was ignoring me when I said I need a refund through the ring camera. As i was leaving i heard gunshots and a guy running for help. I'll be calling my bank to cancel their deposit and pet fee. ******* refunded me that night. Place need to be shut down and updated severely. Do yourself a favor and spend the extra 30 bucks and get a clean reliable room somewhere else.

Pleasant enough for simply 2 nights of sleeping and showering as we were out all day. The hotel is bit tired and could be cleaner: there was obvious dirt accumulation in corners of bathroom and one bed comforter was dirty on the edges. Bath towels had seen their better days. Shower head had good pressure and water was hot.

When I first went to use the toilet, it had gray water in there which I wasn’t pleased by. Also, the HVAC unit was really dusty and made the room smell like **** at times. Service was ok, and everything else was fine, but I can’t get over how dirty and somewhat dated the place is. Also, there were several chip in bed frames and walls that weren’t appealing to look at.

Overall, it met a need. And they are working on it. The linens for bed were newer. Carpet appeared new. But the towels were ancient. No batteries for the remote. Turned it on manually but could only get one channel. The sink was very slow to drain and the toilet was temperamental. Staff was great. Very nice. Property is well lit