#1 This hotel does not have air conditioning. Their address (Rue du Temple 2) does not correspond to their hotel entrance, which is one street over. The sign at the published address says that it's a night entrance only, and no one answers the door. The front desk had limited language skills, which was disappointing for an international city like Montreaux. I couldn't get questions answered about my stay because of it. I didn't get the room I booked. The room was very small, even for European standards, and would not have been comfortable for two adults. There is a single luggage rack [that was damaged and didn't stand upright], and no closet. The room was clean and the bathroom had good towels and toiletries. There was a 30cm oscillating fan for air circulation and the blackout curtains were oddly 50cm from the window, so hot air was still able to enter the room. The wifi worked, I didn't try the television, and the lockbox was not functional. Despite advertised features, I didn't get the Riviera Card, the bottled water in the room, or the welcome drink, all of which are selling points in 30C weather. Between lack of refreshment and lack of air conditioning, it was a very uncomfortable stay. Tralala is only a 2-star hotel. I'd rate the value at 0.5 out of 5, comfort 1 out of 5, and location 3 out of 5. There are other options nearby, all of which would be a better stay. I would not stay here again, even if they offered a free night.
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