萊斯泰爾貝塔爾朗飯店

My mother stayed in this hotel with unitalsi and shared a room with another person. Rooms were good, comfortable, lunch and dinners perfect, staff was excellent especially the waitresss with the glasses, the tall one, but at the check out my mother wanted to pay 3 extras meals i had ( this was comunicated always in advance) and the lady at the check out didn't even know that ( they were not even charged in the system). She asked 21 € per meal when it was supposed to be 18, at the end she also made an excuse, the typical to not use the POS and my mother had to pay cash (very smart, illegal and in black) and she didn't even give a receipt to my mother (not professional). My mother was shocked, that's not nice to take advantage of people forcing then to pay cash, POS are working and if by any chance you can't do it it's your responsability write a paper where you write you can't take credit card transactions. I can't believe this happened in Lourdes!!! Maybe now the reception lady took the 54€ and meals will never appear in the system as they should..it seems somebody should teach them how to work properly and not taking advantage of old guests.

Appena tornata da una due giorni a Lourdes con amici e aver soggiornato in questo buon hotel Lati positivi Cuscini e materassi comodissimi Personale -veramente disponibile e gentile Posizione ottima.. vicinissimo al santuario Pulizia buona Lati negativi Colazione così cosi.. brioches buone così come formaggi ..salumi discreti bevande decisamente da migliorare.. cappuccino,caffè purtroppo imbevibili e succhi proposti dai dispenser senza infamia e senza lode..troppo annacquati.. Ho trovato sia piatti che posate non pulitissimi Purtroppo non è facile stare dietro a gruppi di pellegrini sempre molto numerosi e quindi capisco le difficoltà però io da pellegrino individuale mi aspettavo forse sbagliando qualcosa di più.. nonostante tutto tornerei perché la posizione è ottima

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

若想要遊覽盧爾德，埃裡希歐飯店將會是一個不錯的的住宿之選。TARBES站位於距離該飯店大約1km的地方。著名的景點Basilique de l’Immaculee Conception、玫瑰聖母聖殿和Chapelle de l'Adoration.均可步行很短距離到達。從飯店到Eglise Saint-Saturnin d'Omex遊覽很方便，Oratoire de Bernadette和Lac de Lourdes也均在附近。所有極具特色的客房都配備有房內保險箱和空調，讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境，可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的BDH Restaurant（咖啡店）、Casa Italia（西餐）或Le Parc（法國菜）品嚐下一流的推薦美食。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。飯店配備有會議廳，可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

There was a literal brown sht trace in one of the beds the attendance was the worst one I’ve ever gotten, I’m ashamed to have chosen this as my hotel and receiving such a miserable experience from it. I went with my family (with elders and children) for one night, at the reception there was a lady (She had long braided hair and dark skin -just in case the hotel sees this so they know what type of staff they are working with), we were leaving to Paris at 7am on train the morning after so we asked her if it was possible for her to reserve a cab for the morning so that we could go to the train station, to which she said she would do, then we asked her about the breakfast and she said it was going to be set up at 6 am (since the train station was very far away and we needed time to shower, eat and then leave in the cab). The morning we were leaving we arrived at the reception at 5:45 am, there was no breakfast served and no one there, there was a sign that said “If absent at night call *cell number*”, however, we called it multiple times and no one replied. We waited for the cab, around 45 minutes had gone by and the cab never arrived to pick us up. We had 7 suitcases and as I said, two elders and two children. Since apparently there weren’t going to be any more trains that day we looked up how far the train station was (over 25 minutes) and were technically given no other choice but to walk (the elder of over 70 had to carry two suitcases since the little child couldn’t bare with one and barely had any force to move it, the other elder has back and knee problems and still had to go through numerous steep roads and streets carrying a suitcase, in one part I had to stop and sit in the plain street because I felt toile throwing up, but since I hadn’t eaten anything because of the unbelievable bad attention that woman gave us then there was nothing to throw up). I’m just telling you how rough it all was for us just because the lady at the reception couldn’t care less about calling us a cab or arranging the breakfast she said she would arrange (to which we had already paid for before hand. We paid 6 breakfasts just for nothing, unbelievable!). We’ll try to contact the hotel and demand a refund for this horrible experience, they should look more into their staff before hiring them, it’s incredible how one single person can cause all this just because they don’t want to do their job right. Wouldn’t recommend it to anyone, most unpleasant experience ever.

Location, location, location. I like this hotel simply because of its proximity to the St. Joseph gate, you could even see the hotel from the entrance. We actually got a view of the sanctuary entrance from our room (620). Due to its location, there are lots of nearby restaurants and souvenir shops within the vicinity. Do note that we got 10% discount coupons on some affiliated restaurants and shops. The L5 bus stop is just by the sanctuary entrance, if you need to get around the city or to the train station. The Wifi was quick and reliable. Room was clean and comfortable, with air conditioning. Oh and I love the staff, they were very pleasant and helpful. We would book this again next time we visit Lourdes.

若想要遊覽盧爾德，艾斯普拉納德飯店將會是一個不錯的的住宿之選。從飯店很方便到達TARBES站，僅有1km距離。包括Le Petit Lourdes、Pic de Beout和Musee de Cire de Lourdes都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括Eglise Saint-Saturnin d'Omex、Oratoire de Bernadette和Lac de Lourdes，旅客可以將行程安排的更加緊湊。浴室內提供吹風機，讓您感受到賓至如歸的享受。您可以在酒吧點上一杯，在優雅的氛圍中小酌一番。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，BDH Restaurant（咖啡店）、Casa Italia（西餐）和Le Parc（法國菜）也許是可以讓您找到答案的地方。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有會議廳，為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

位於中心位置,距離聖地/石窟不到一公里。酒店拐角處有電梯,可以直達主街。我們四個人,我們有兩個房間--一個帶四張牀的家庭房,一個帶一張雙人牀的單人房。第二天,我的孫女感覺不舒服,因爲回巴黎的火車要到下午很晚才開,我們要求延長其中一間房間,並支付了額外的時間。請求收到不錯,前台的人處理的非常高效--我覺得是老闆和她兒子。房間很乾淨,衛生間也很整潔,熱水好強。他們供應了豐盛美味的自助早餐--穀類食品、水果、麪包、冷盤和雞蛋,還有咖啡和果汁。性價比很高。步行十分鐘即可到達保護區/石窟。如果你參加晚間遊行,電梯在11:30關門,所以儘量趕上去酒店,免得上坡路。

住(非常好)位於河沿岸,面對城市非常大的免費停車場。停車在整個入住期間,平靜地走到市中心。住內很有改造,有5層樓,有電。酒店接待處是一樓,但有適應的流動性有限的人的電可以從樓上到,年輕的接待員非常有技巧和有效。公寓大,設計好,舒適。

對於想要捕捉聖薩萬城市風采的旅客來說，維斯克斯飯店是一個理想的選擇。在該地區觀光很容易，Abbaye de Saint-Savin-en-Lavedan、Chapelle Notre-dame de Pietat和Eglise Saint-Barthelemy都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Eglise Saint-Vincent、Eglise de Balagnas.和Parc Thermal。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Bistrot de Pays Chez Michelle（法國菜）、Le Spot（西式快餐）和Chez Lorenzo（Chez Lorenzo）（義大利菜）也許是可以讓您找到答案的地方。飯店設有按摩室，確保您下榻期間愉快、愜意。飯店配置有會議廳，定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。