This used to be the place to stay in London and I suppose due to a lack of competition they have largely reduced the quality and service to match the other low quality hotels in London. I used to love this hotel and have stayed many times but a tired look and reduced services have turned this from a phenomenal property to similar to a residence inn. They don’t even offer food all day, which is mind blowing for a property like this. The lobby is very dated and has a huge 80’s feel to it. Yeah… 50 years dated. The room was very clean and comfortable but the rest of the hotel is not what is used to be.
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