法院飯店(Courthouse Hotel)

Absolutely gorgeous hotel, lovely specious rooms which are well equipped

The decor is dated, the room either freezing or too hot, the water in the shower was not a consistent temperature - flitting between too hot and mild - and the staff lacking in customer service / borderline unhelpful. The breakfast is massively overpriced - costs unclear and then every variation (cappucino instead of flask coffee) is extra cost. Only made clear once you’ve had it. And the suite says it can sleep 3 but what that means is double bed plus a put-me-up for one person.

We arrived at 4.30pm and I wanted to have a nice hot bath before going out for the evening. There was no hot water. So I had to go out without. i spoke to the hotel manage who informed me that it wasn't the fault of the hotel but there was a boiler issue. I pointed out it wasn't my fault either and it is certainly a necessity for a hotel to provide basic services. This did not go down well. I am still awaiting compensation from the hotel. Also the room, although nicely decorated, could have been even nicer - the net curtain was filthy and that is an easy fix and also it could have done with a nice sofa. It was however very noisy - and at 4 am we woke to the sound of workman outside emptying bottles. So no sleep and no hot water although I have to say hot water was fine in the morning but that did not help me for the evening. I would not stay there again.

My key cards wouldn't open my room with 4 different sets. The staff members spoke down to me as if I'd 'put them next to my phone', after 4 trips to try and enter my room, a staff member escorted me and the 'key fob battery had run out'. The hotel is dated, items in the room were broken, and one life was out of order causing queues to get up and down. Would I stay again, no.

The hotel checks all items on the list (bar, restaurant, valet, concierge etc), but it really is just check marks. The bar is cold and lacks atmosphere + the barmaid is VERY cheap on the pours, even doubles, the restaurant in the hotel is only open for breakfast, the only other restaurant serves an indian fare that is really spicey, so you eat there once only. The valet was nice and so was the concierge. The lobby, like the bar, is cold and unattractive. The best part is the pub across the street.