智選假日倫敦清福德-北環(Holiday Inn Express London Chingford-Nth Circular)

Bad experience today, checked into room 117 to be presented with a urine smelling room with a broken air conditioning unit that dripped water over the carpet, broken window latches, bubble gum on the window, raised concerns with the front desk, they were kind of helpful but not really apologetic, possibly a language barrier or overworked staff? I was provided a complete downgraded noisy room as a solution due to being “fully booked” room still being sold up until 10pm on multiple sites? Holiday Inn, honestly, your housekeeping should and would report back to you about faulty aircon and urine smelling rooms? This experience could have been completely different. You’re a big brand out there, the following experience simply shouldn’t have happened. I won’t book again. Trip.com allocated rooms faulty and poor quality.

It was very dusty and not clean, its side was dusty and dirty I wanted to change our room, they didn't do it, I want the money I paid back.

Hotel was easy to get to, cheap overnight parking. Although there was a van that had gotten broken into in the morning which was worrying. The room was generally decent, not the cleanest fee to the room although. The sleep was good and the reception staff were friendly.

Friendly hotel, location is a little difficult by public transport but it’s near a big Sainsbury’s for supplies. Everything else matches the HIX brand standards. Fast and efficient check in.

Great hotel located centrally and friendly staff. Very neat facilities