洛杉磯市中心霍克斯頓飯店(The Hoxton, Downtown La)

房間非常好而且非常寬敞。位於市中心的位置真的很方便，很容易到達。一絲不苟的清潔和非常漂亮的房間。非常適合住在洛杉磯市中心。我會再住在這裡！

我很少寫評論，但我必須告訴你，我在辦理入住時的服務很糟糕。前台工作人員說他找不到我的預訂，然後他說預訂被取消了。我驚慌失措，告訴他這永遠不會發生，因為我從未取消過預訂，而且它仍然在我的Trip.com 應用程序上，所以如果預訂被取消，那一定是你的錯（我指的是酒店）。但他直言他沒有取消，並讓我弄清楚，好像這是我的錯一樣。我讓他與某人交談或再次檢查，因為對我來說這看起來像是系統錯誤或其他問題，但他告訴我去其他地方，因為他需要問候其他客戶。 我很害怕，因為已經晚上九點多了，我沒有其他地方可以住。於是我給攜程客服中心打電話，客服人員態度很好，很快就解決了這個問題。最後，她解釋說，Trip.com 使用供應商為酒店預訂，而酒店並不知道這一點，因此他們無法提取我的預訂，直到他們獲得另一個代碼。但我認為這部分是 Trip.com 的錯，因為它只發送了無法正常工作的預訂代碼。

Gooooooooooooooooooooooooooooooooooooooooooooooooood!

I wouldn't recommend staying at this property. While the front desk staff service was exceptional (especially Ryan!) the property itself is just too problematic. The rooms are unreasonably small considering the area of town isn't the most desirable (you are right on the border of skid-row here). The problems we had in our room: lightbulbs burned out, a leaking shower (it leaked through the shower door into the room and soaked one of our suitcases), the radio alarm went off full volume at midnight and we had to unplug it to get it to turn off (our neighbor's also went off and continued to be loud for a long time as maybe the room was unoccupied) this really disturbed our sleep as we were already very jetlagged, the parking fee is very high with valet really they only safe option, the TV did not work either of the nights we were there, we left the room on our first day at 6am (jetlag) and didn't return until 6pm when we needed to quickly shower and get ready for dinner only to find that housekeeping had JUST started cleaning our room...this really disrupted our evening and made us late for our dinner (the front desk was apologetic and offered us a complimentary drink while we waited, but this issue combined with all of the others was just the final straw), the hotel rooms are also extremely loud the walls are very very thin and you can hear conversations in the hall way and surrounding rooms in addition to footsteps street noise etc. I wouldn't stay here again.

This was the worst experience I have had booking a rental car and Hotel room …. I was Unable to rent the car in Vegas therefore unable to get to my Room in LA . Now I am stuck paying for a $250 room I was unable to stay in because of ******* .. Try and do better ******* thought you were better than that