Check in was electronic, there was no employee, so far so good. But when I went to see my bed (302), it was completely dirty, with dirt marks on the mattress, there were other people's things on it too. The bathroom was inside the room, it seemed to be out of water and all pissed, stinking. It was impossible to stay there, I only stayed for 15min in the common room to book another place in a hurry.
I had no one to complain to, I felt like an employee of Elon Musk at Amazon and the worst, I was paying for this ****, the worst hostel experience of my life. Neither trip.com nor the hostel refunded my money *************
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