塔普洛賓客餐廳飯店(Taplow House Hotel & Spa)

Lovely place and nice grounds. Clean rooms. Large outdoor spa pool. Very relaxing. Wonderful breakfast. Reception area is a little odd, just a table in the hallway. But otherwise great stay.

Promotes itself as a luxury hotel however we stayed in a standard double room.It was very tired with old brown furniture,not in good condition wit a very dated ensuite.Sound proofing was not good.Staff very pleasant but lacked training. We were told pool was closed so left costumes behind only to find it was open Upon leaving we were given the wrong information regarding our bill,have tried to telephone to sort it out in working hours but accounts dept closed .All a bit disappointing for a hotel of this class.

Nous avons apprécié cet Afternoon Tea dans un cadre élégant. Tout était délicieux. Il y a des arbres plusieurs fois centenaires dans le parc. Il règne une ambiance feutrée dans les pièces de réception, et cela a contribué à notre satisfaction. C'était très bien.

我和我先生一起去享受了下午的水療，我們都非常失望。請注意，該網站和照片非常具有誤導性...「水療池」實際上是一個按摩浴缸。事實上這個「游泳池」在外面，所以很難享受，我們在那裡的時候實際上正在下雨，所以我們有濕毛巾和長袍。 「豪華休息室」更像是候診室——沒有床可以放鬆，除了這個小房間之外沒有其他空間可以坐。工作人員都很可愛，但水療中心不足以提供水療體驗——它很難找到任何舒適的空間，只有按摩浴缸和桑拿浴室可以利用。如果您想享受輕鬆的水療體驗，請絕對避免。

I was very disappointed with our stay at Taplow House Hotel. The photos make it look luxury and it was anything but this. On arrival there was no front desk, just a computer on a side table and no one to be seen anywhere. The bar lady spent ages trying to find a member of staff to get us checked in and never did find anyone, it was only when another staff member started her shift that we got checked in. There was a serious lack of security with the computer screen accessible for everyone to see. It looked like there were only a few people checked in to the hotel on the screen so we were hoping for a nice room, but we’re sadly let down. To get to our room we had to climb the narrowest of stair cases and had a very pokey room. We could not find any information book/QR code about the hotel facilities in the room, which is not really acceptable. My biggest complaint is that the bath/shower was extremely hard to get in and out of and I actually hurt my back getting out of it as it was such an awkward angle. We shall not be recommending or returning here again.

We booked through Spa Breaks a reasonably priced overnight stay with a trea**ent. On arrival the reception which is accessed around the back of the hotel was deserted there is no front desk so seemed a little odd. When we looked about the hotel we found a member of staff in the drawing room. It seemed pretty quiet which was promising for us - spa to ourselves! The staff member asked us where we had travelled from and she replied why have you come here it’s not very nice round here! We were shocked to hear a member of staff comment on the surroundings and it made me feel a little uncomfortable. We were then checked in. I was a little surprised at being able to view the computer screen with guests details so readily available for us to view (data protection alert). Unfortunately for us because we had booked the break through spa breaks we were not able to book our trea**ents and had been allocated them for 9am the following morning. We were a little upset after travelling so far that no communication / emails had been exchanged prior from the hotel only an email from spa breaks saying that we would be able to book the trea**ents at check in. They were of course fully booked so we were a little disappointed to learn this and expressed our unhappiness. The receptionist told us that she would reimburse the trea**ent costs through spa breaks which would be for £35 each trea**ent but this would take up to 2 weeks. Disappointed we weren’t going to get the massages after travelling a 2 hour car journey but hey ho. We were then asked to leave a holding card on the room. Of course pretty standard stuff. But what she had failed to mention was that the holding value was going to be £50. Be warned we weren’t and just thought it would be a card check for £1 or so! Even when you pay that £50 will now take 7-10 days to appear back in my account! The room we had no 17 had a view of a fire escape and a wall. It was by far not one of the rooms you see on the photographs. Again thanks to spa breaks package I guess. Rooms are very well equipped however and really clean. Faultless. Shower not great design a rain shower with no shower cap was a little tricky when trying not to get your hair wet. Bed was comfy but boy it gets hot in that room! Air con unit is installed thankfully. The spa. Well in all honesty I guess our break was tarnished by not being able to fully experience the trea**ent rooms. So we were left with an oversized jacuzzi and a sauna. We were lucky that the weather was good so we could sit outside by the jacuzzi but I am sorry to say after visiting a few very good spas with swimming pools steam rooms and fire and ice experiences this was very tame for the seasoned spa goer. The positives however is the food and wine. The food was faultless. So tasty very good variety for dinner including vegetarian and gf. However once again good old spa breaks we incurred many supplements for the food we wished to order. The wine was not cheap but good variety

We loved our stay at Taplow House Hotel and spa.Beautiful location,fantastic customer service,very clean and extremely well managed.Food was spectacular, imaginative and well cooked.Definitely coming back!

We had such an incredible stay!! We were so impressed by all the wonderfully helpful and friendly staff, especially Meet who was our waiter at dinner. He was so lovely and made our stay so memorable. The food was great, the spa was lovely, and the gardens were beautiful! Would definitely recommend!

A lovely hotel in a beautiful and historic setting. Booked as a late birthday treat. The terrace is a very pleasant place for a pre dinner drink and dinner itself was excellent. We had an issue with a very uncomfortable bed in our room and spoke to reception about it. The lady on duty was very understanding, empathetic, and immediately moved us to another room for our second night. The staff even moved our belongings while we went out for the day. We were actually upgraded to a suite, for which we were most grateful. I would come again.