凱藝套房飯店(Quality Inn & Suites)

Overall the property was messy due to renovations. The room smelled like cigarette smoke and when this was brought up to the front desk, the man was extremely dismissive and arrogant that it was impossible the room could smell because it was just renovated two days ago. There was a plastic bag over the smoke detector, the TV was not connected to cable or services and the bathroom was not the cleanest. There were pink water drops on the outside of the tub, the walls and door. The door was very sticky the first night but then wouldn’t lock when you closed it. It could be opened without a key just by pushing on the door. The cleaning staff were nice and accommodating when we asked for extra towels.

Walked into the room and i could immediately smell mold and mildew. After investigating we found it to be on the air conditioner. To try to help the smell i grabbed my clorox wipes to clean the mold but there was too much. We canceled our reservation immediately.

Advertised having an indoor pool. Sign at property says INDOOR POOL. Pool doesn't look like it's had a drop of water in it in 5 years. Breakfast was slim pickings and eggs were mostly water.

Hotel pictures on site were deceptive, hotel was run down and no pictures on walls, or lamps. Signs were taped to walls, bathroom had hair and possibly blood on floor and in shower.

The breakfast was cold and the bread and beagles were very hard. Just improve that. The pool area was closed due to remodeling. The hotel was very clean they are pet friendly ❤️ If needed will most definitely stay here again.

the staff was friendly enough. the room was dirty. the shower/tub still had opened shampoo bottles in it. the toilet had urine stains all over it. black hair strands and crumbs all over the tile floor in bathroom. beds were outdated and uncomfortable. spring mattresses suck. breakfast was stale, old and gross. the walls are thin and you can hear EVERYTHING in your room. from upstairs to hallways. basically a place to lay your head at night and shower. i wouldn’t stay again.

Very friendly staff! We were greeted kindly. The facility is undergoing some renovations. Unfortunately there is a train track directly behind the hotel that is pretty loud and you will feel it passing by if your room is adjacent to it.

Second time I’ve stayed there this year. Nice place , clean quiet room. Good breakfast offered. I enjoyed my stay.

It was under construction and they didn't have the pool working 😒 the morning coffee was cold or gone .food was not the best. Our room was clean