This is the worst hotel we have ever been in. We reserved the Quality Inn A.D.A. room about two weeks before arriving. My wife cannot walk and is confined to a wheelchair. We arrived at 6:30 p.m., exhausted after a long drive. But when we checked in, the person at the desk told us that someone else had already taken the only wheelchair accesible room. I told her that we had reserved the room two weeks ago. She replied that the people in the room had also reserved it, and they had arrived earlier. There were no other accessible rooms available. So they put us in a two-bed room with very little space to navigate a wheelchair. My wife could not get through the door of the small bathroom in her chair. My wife and I are 85 years old and I had to literally drag her into the bathroom and help her onto the toilet. She could not shower in the morning because the room only had a tub shower with no safety bars to hold onto. The faucet handle on the sink did not work so we had to use the bath tub for water. The remote for the TV was gone, probably stolen by the previous tenants. (The desk manager gave me a substitute remote). The sheets on the bed were thin and crumpled, probably because they had not been replaced for years. We had trouble getting to sleep because we could hear people talking both above and next to our room. Conclusion: Do not book this hotel unless you are desperate for a room for the night. And if you are handicapped make sure before you leave home that the motel staff will keep the A.D.A. room available when you arrive.
翻譯