美國長住優選套房飯店 - 匹茲堡蔓越莓鄉(Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76)

The front desk was a nightmare. Very ignorant and incompetent staff member. Breakfast is very minimal. Hotel rather dirty. Room was clean for the most part and bed was ok

The room was clean and well stocked. I would recommend this hotel to anyone. The rooms are nice and big and they have kitchen availability too.

In general this day was good the staff was very nice and friendly it was clean there was a lot of stuff that was not available due to renovation which you don't find out until you get here such as the pool and then there was no vending machines and there was dirt in the ice machine

The hotel is being updated, workers, supplies everywhere, had to step over carpet roles to get to room, glue smell, changed floors, no heat, never got any, used extra blankets and bundled up, no soap, cups, it's a mess, Not fit for guests at the moment!! Did not know about this until I got there.

Honestly, they're remodeling so power tools created the noise all day. BUT there were cosmetics left on the floor, piles of hair & dust on the bathrrom floor and the entire back of the couch had wet drywall on it from an obvious leak in the ceiling. We were only there for a few hours before a Steelers game and to sleep, no way we would have stayed if it was any longer. No one was ever at the front desk and when they did show up to check us in they had on a hoodie, beanie and ear buds. Upon check out, they were sitting there eating a bowl of cereal - ugh!

Room was dirty. Sofa bed was full of potato chips and someone left a shirt on floor next to sofabed. Also. One of handtowels by sink had stains. Room did not have coffee maker or cups. ice machine on 3rd fl. was Broken. Small details make a big difference Unfortunately. We won't return.

The room itself was comfortable, except for all the dead flies. We were there 4 nights and we found dead flies everyday. The shower leaked, there was no kitchen wear or coffee in the room. I did sleep really well, but that's the only plus. The hotel was undergoing a remodel and the lobby and most of the floors were in disarray, and it wasnt posted anywhere on the website and we weren't notified ahead of time. The pool was closed and that wasn't made known prior to arrival either. The elevators were a mess too. One was reserved for the construction, but the other one was shotty. The buttons didn't always work, it was ****y and not smooth, and it stopped at every floor on one trip down. We had stayed there before and it was decent enough to return this Thanksgiving. But had I known it was being remodeled and the amount of dead flies in our room and spiders in the lobby, I probably would not have stayed there.

The hotel is undergoing extensive renovations. Elevators took 10 minutes to arrive and I had to share one with construction debris. ******* should alert people to properties under construction. I never would have booked this hotel if I had known that.