墨爾本的海灘飯店

We were a group of 4 family members having a 5 night stay in a 3 bedroom apartment. Bedrooms were of an ample size and there was a large bathroom however the ensuite was a tiny bit small. There was nowhere to place your toiletries other than 1 shelf above the basin. Not a deal breaker at all though. Beds were comfortable. Water was hot. Airconditioning in the living areas was more than sufficient and there was an extra unit in the main bedroom. The size of the lounge/dining/kitchen area was more than ample. Netflix was a bonus as was free Wi-Fi. Can highly recommend. Close to restaurants, cafes, supermarkets, bottle shops, etc. We will definitely stay again.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

每個人對酒店的要求不一樣吧！我不喜歡隔音太差的酒店，所以感覺像睡大街一樣的吵雜，這裏適合年輕人居住。 有桌球，還有乒乓球，影院，週末還有豐富多彩的娛樂活動，啤酒節，燒烤🍖

非常好的入住體驗，前台Jessie幫助了很多忙，熱情的接待了我，非常開心！ 酒店位置很好，去China town很方便，很安靜！

沒有風筒，沐浴露洗頭水洗臉洗手液四合一，但用完了不說也不會refill。但位置十分方便，距離大站Southern Cross和tram station也十分接近，就算當天行程很晚回到酒店也沒問題。就當是睡覺休息的地方吧，早點起床出門去遊玩夜晚回來睡覺也是不錯的。

I stay in hotels A LOT! But except for one other occasion, I've never bothered to leave reviews. But this place is one of the more questionable hotels I've stayed at for several reasons. The hotel: - they charged my credit card the full fee a day BEFORE I checked in. They have a 24 hr cancellation period with minimal one night charge yet they still took it upon themselves to charge me before I actually checked in - very unethical - they want a photo of government issued ID. Weird, with all the crazy data breaches occurring, it's recommended private entities DO NOT store this unnecessary data, yet they still expected a copy. I didn't provide it, just let them sight it upon check in - the pics used to promote the apartments are stretched out and misleading. The actual apartment is small, very small if you consider the costs incurred - photos online make it look like there is a bathtub, (and when I called the hotel to check, the person I spoke to told me there was a bathtub) but there actually isn't any which is VERY inconvenient when travelling with a companion who can only use a tub (for accessibility reasons) - they don't do housekeeping every day. You can ask for fresh towels but goodluck getting a vacuum or dirty bin emptied. The actual apartment - there is no ducted air conditioning. On a hot day (was 35° when I checked in) I needed to blast the AC at 18° (we froze in the living area) just so cool air can seep into the bedroom and cool it down so we can sleep - the actual apartment was very dirty. Tiles had previous occupants hair on the floor, carpet is stained in multiple locations, glass doors and outside balcony railing dirty with hand prints and smudges - minimal crockery and cutlery provided. Only one drinking glass provided - no tea towel provided - phone in room not set up. Had to call reception from my mobile to report issues - oddly there are very few electrical ports in the living area. Difficult to charge devices - there is no shelving in the wardrobe, and it's difficult to tidy anything up or pack things away. Only one storage shelf and you need a ladder to access it - the railing for the wardrobe is so high, one needs to be over 7 foot to use it - to access the bathroom, one needs to go through the bedroom so it's really hard to have one person stay up while another sleeps - the bathroom doesn't have a drain so any access water needs to be mopped with the towels to avoid a slip hazard (problematic as they only give you 2 towels and don't do daily room service) - there are NO clothes hooks in the bathroom The positives: Overall the staff were pleasant and friendly. Every staff member I spoke to in person was hospitable, helpful and very kind. The blockout blinds were good and the sound proofing was great. They also accommodated late check out. I felt very disappointed as I travel to Melbourne monthly and was very disappointed to pay premium costs for accommodation but get what I consider inadequate facilities. I'd only recommend s

總體來説很滿意的、酒店交通便利、對面就是Cole超市和華人超市、東西很多、旁邊走過一個街區就有很多餐館！酒店旁邊30/35tram都是免費的！ 本來酒店要求10點退房、我跟前台小姐打個招呼希望晚點退房、她很爽快的幫我弄好了！ 酒店性價比還是挺高的

位於市中心，剛入住的話，出門左前方是很多商業中心吃飯逛街，右邊相對少。 一個人的話，乘skybus雙層巴士,22澳幣到市中心，用信用卡在站台買，直接市區中間不停。出來在正對面那條馬路的站台乘電車2站，然後十字路口拐個彎換條馬路的電車乘1站，下來百度地圖導航走過去一點點路。注意澳大利亞左邊開車，不要乘反，這個區域電車都是免費的，所以衹要那個站台停的都可以上。電車免費區域地圖淡藍色長方形區域。回機場原路返回，回去要23多澳幣。這是最快最省錢的一個人，熟悉的話快的話40分鐘可以到目的地。 出租車到酒店要70多澳幣，Uber差不多要50多澳幣。 昨天開始附近在修路，去商業區要繞路。 房間雖然有點小，不能和現在國內比，東西比較乾淨，我的房間還帶個小廚房，不知道是不是升級了

這是一個非常好的住宿地點,我一個人去,認識一個可愛的朋友,我容納6人的房間,剛好,住宿的地方應有盡有,出行方便。幾乎在中心,我非常喜歡。

房間還沒有準備好我們下午2點的檢查時間。我們在接待處坐了20分鐘,經理給我們帶來了我們的房卡。進入房間時,我們被Glen 20的強烈氣味擊中。我們繼續環顧房間,感到非常失望。浴缸的頂部表面有一大塊剝落了,櫥門被水損壞了,淋浴屏在滑動時從框架上掉了,非常髒。廚房的檯面裂了,看上去像是用廉價水泥“修理”的。房間非常破舊,髒亂。房間有2張特大牀或大牀,但小房間的牀被擠到牆上,而且幾乎沒有什麼空間可以四處走動,不適合2個人共用一張牀!我們確實去了接待處,向經理投訴,他很有幫助,爲我們找到了一個替代房間,這是一個改進,但仍然不是很棒。總的來說,酒店很累,需要翻新。有很多建築工作意味着每座塔裏只有一升電梯,而且要花很長時間才能到達,這常常意味着我們不得不等待更長的時間,等它送人回來。有跡象表明,服務電梯可以使用,但進入陰暗區域等待電梯並不愉快。絕對不是您期望的5星級酒店的標準。房間很髒,像洗澡之類的東西應該已經整修了在有人抱怨之前。這不是新的損害,所以它只是確認了那裏的標準很低。我們把這個預訂作爲與家人的特別週末外出,並真的把自己當成了住在5星級酒店的人,但希望我們預訂了更便宜的住宿我們原本認爲情況不會比現在更糟,不物有所值,反而讓我們的時間變得模糊。