孟菲斯東/公園大道萬怡飯店(Courtyard Memphis East/Park Avenue)

Das Zimmer war sehr gut, Mikrowelle in der Nähe der Eismaschine. Pool auch sehr gut. Leider ging das Internet nicht und anstatt zu helfen, wurde mir vom Empfang gesagt ich sollte die technische Hotline anrufen. Frühstück wird nicht angeboten, da im Hotel ein Frühstücksrestaurant in der Lobby vorhanden ist. Leider Sonntags geschlossen.

I'll come back and review with the woman's name that helped me at the front desk- she was an absolute joy, made the process extremely easy and made my day.

We had booked a king room and when we checked in, the lady at the front desk said she had to "upgrade" us to a queen room... sounds like a downgrade. The room we got had clearly not been vacuumed, there were fake nails and animal food on the carpet... overall everything seemed very dirty. Would not stay here again.

Stay was great. Got there early and Mary at the front desk was the kindest. She got me in right away. Room was comfortable and very clean. Would recommend to anyone

The property was nice. My room was not very clean in the bathroom and had hair on the floor with crumbs of food in the sink. I cleaned it with my cleaning products and move forward.

Upon arriving the front desk clerk was not friendly and made no eye contact. Also $7 parking, no free breakfast only a overpriced kiosk.However the room was clean and stocked. All other employees I encountered were very friendly, welcoming and accommodating. Also appears to be in a nice area.Overall my stay was great and I will stay again!

The staff was amazing. I don't think I've ever encountered such friendly service. I checked in an hour or so early and the receptionist was so nice. I came in a side door and the maintenance/cleaning staff held the door for us. The lady in the cafe was super nice too. Everything was great. The hotel was clean and very nicely remodeled. The pool and courtyard was very nice. I had an exterior facing room. If I were staying longer it would have been nice to have a room on the beautiful courtyard. There was a train out my sliding door but it didn't bother me. It was a nice area too. I walked to a restaurant for dinner.

Excellent hotel, quiet, very clean and really enjoyed my stay.

The complex was nice and we felt safe. The check in process was not the best. We had an issue with a couple of things with the billing and front desk lady was not helpful at all and was pretty annoyed I was even asking a question (one that should have been taken care of at check-in). I figured out the problem myself, went back to address it, and was turned away again with no help and a not nice glare. Had another issue when I got my bill and had an error, called and again the lady was so rude. (Come on people we are adults!) Oh well if you need a place to stay, this works. Just don’t expect much from one of the front desk ladies.