河濱城市公寓飯店(The River City Flats)

He tenido la peor experiencia desde que hace varios años utilizo a hoteles.com para reservar los hoteles, no entiendo por que se prestan para reservar un airbnb, porque esto es lo que es este aparhotel.Para ser cortos el chek in fue terrible, la puerta de la habitación se trabo y estuvimos mas de media hora para tratar de comunicarnos con alguien que nos ayudara casi tengo que llamar al 911 porque mi esposa se puso mal,(despues de eso tuvimos que dormir sin poder asegurarla puerta),al otro dia fue que mandaron una persona para cambiar las baterías del sistema y a pesar de haber pedido que vinieran para areglar la puerta no se presentaron hasta el dia que nos fuimos, en resumen de espanto esto ,estoy muy desilusionado de hoteles .com por tener este tipo de reservaciones y no aclarar como es, en resumen una mala experiencia que espero que no se repita.Ademas la limpieza del departamento muy mala.

Place was not cleaned, towels were stained had to ask for clean ones, tub was clogged up and no one came to fix it the whole time I was there. Bed sheets had stains. They ask to take out your own trash?! Never again will I stay at this place.

It was dirty and I took some picture and informed the owner of it I let Wednesday 10/4 at 10am I would like to send some pictures to show it I had to buy my own cleaning supplies

Bugs soon as I open the door & in the kitchen sink

The front door is in a dirty alley way and the buildings garbage dumpsters are directly next to the door. It smelled terrible when entering and leaving the building. There is NO parking at the building. We had to pay to park in a neighboring lot.

Nice little getaway

My stay was satisfactory, I was expecting a newer room. It didn’t look like it did in the picture

I liked that it was very near the part of town where I grew up and I was able to share that place with relatives. I also liked being on the 15th floor where old landmarks were easy to identify from my 'helicoptic view'. Gorgeous accommodations!

Apartment has a great location. Trolly runs and stops on both sides for the apartment building. View from balacony was beautiful. Bed was super comfortable. But, thats where the good thing end. I arrived late at night on the first night and couldn't get in the building with the code provided. Thankfully someone who lived in the building let me in. Walked into the ceiling falling apart, the blinds are broken and missing slates. So much light from the outside of the building kept the room lite the entire night becauae of the poor condition of the blinds. The balcony door did not lock! They had made some makeshift pin you had to stick in a hole drilled in the door. The air vent was black from the dust collected on it. Floors were quite dirty. Couldn't walk atound barefoot or you had black feet. No hand towels and no floor mat for after the shower were provided. Finally you had this great balcony with no chairs to enjoy the view. Pictures were very deceiving on the website.