默塞德萬怡飯店(Courtyard Merced)

Hotel is in good location not so clean and the stuff is not so nice

The room had plenty of space, had a small fold out in the chair for an additional bed which was nice for our kids to sleep separately. Bed’s weren’t the most comfortable and pillows were flat, but overall was a great stay. Enjoyed the indoor pool and the price was decent.

I didnt like how when i extended an extra day i was charged hotel prices for the extra day stay instead of the price i paid for my original reservation through ******* after being told by the lady working the front desk the prices were the same. First night $183 second night $230? After being told i would have to switch to another room to accommodate the 2nd night stay i was rushed by 9am out the room so it could be serviced.During the switch i had left behind a pair of shoes. i didnt realize this till the following morning. Contacted the front desk about this he went and checked- no shoes? I had a room with 2 queen size beds and both were slept in. I had left my shoes on the side of the bed next to the wall. Housekeeper doing her job making that bed had to see them in the space between the bed and wall.The guy working the front desk even checked to see if they were turned in. Nothing. Do a price adjus**ent for the over charge on the room and return my shoes.

The staff was amazing to my wife and kids. As a parent with kids with special needs we value people that take the time to accommodate our needs. Check in was amazing and our kids felt right at home.

A roach was found in the bathroom. Also rating is low because of two other reasons. I received an email which indicated the pool would be closed for repairs and cleaning while we were there, so no bathing suits were taken. Surprise to us, the pool was open but without swimwear my family was unable to use it. The other reason was the elevator. Some of the time, there was a loud siren of sorts that sounded and almost every time, it shook while moving.

I was sad to learn that the pool and hot tub were nothing but concrete holes when we showed up. We had been depending on using the amenities after a long drive and there was nothing that indicated they were going to be down. The elevator also made some interesting sounds that made us feel like we were going to end up stuck in it, so much so my son ended up taking the stairs for the remainder of our stay. At least the check in was seamless.

no lobby coffee. cleaning crew is on the ball. AC units only go to 68 and no constant fan plus the temp needs to be 2 or 3 degrees outside 68 before it turns on. I woke up sweaty multiple times then got a personal fan. staff is friendly, has an indoor pool and bar/food area. the gym is typical few dumbbells and treadmills so not great if you want more. the stairwell doors are open so carrying anything up the stairs is easy, they auto close when a fire alarm is active. elevator and room keys worked my entire stay which is uncommon these days.

Traveling once again to drop off son for fall semester at UC Merced. Only 2 small issues room stale smell of cigarettes. (AC filter may need to be cleaned not sure) sink plug was detached had to bend down an push it from below sink (which currentlywas hard since 4 weeks out of recovery from knee surgery)