凱藝套房飯店(Quality Inn & Suites)

We have stayed here before and like the king suites they have. They are roomy and comfortable. We asked for a room facing the parking lot and it was much quieter than the ones facing the road. They don’t do daily housekeeping if you are just staying 2 nights unless you ask for it. Check in was fast and smooth. Staff friendly. Breakfast leaves a little to be desired but there is a great restaurant that shares the parking lot so you can easily go there if you want something more.

The rooms were clean but the walls and the maintenance were beat up and only accessible from one side of the road

The hotel is located is a great location right off the highway. The hotel staff from the front desk, housekeeping, and breakfast attendant (gentleman 1/9) were friendly and accommodating. Unfortunately, the bed is so uncomfortable! We have stayed at other hotels where the reviews caution about the beds. Generally, it hasn’t been as bad as the reviews. This hotel is the exception. Our flight was delayed and we had to reschedule for the next day. We booked a room elsewhere, only because of the beds.

The hotel was clean, and the staff was friendly. The breakfast was basic but very good each morning with some time of warm egg and meat option, and then waffles and bagels as well. It was a decent option for a quick stay. I was in town for a week for a work trip and wish I had booked a nicer place. The bed was hard and not very comfortable and the shower was extremely small. There was a lot of noise outside the hotel being next to the interstate overpass and a trucking stop. It was inconvenient to get out of the parking lot with all the traffic in the morning. I picked this place because they advertise that they do not clean everyday. I personally do not like the cleaning staff to come into my room, so I always leave my “do not disturb” sign out. I was a little annoyed to see that someone had been in the room to refresh towels and take out the trash. I feel like they should skip rooms with the signs placed out.

Shower entrance too small, toilet area too small, television too small, room too plain.

The property and place is great. We had a rather loud vocal lady or girl person staying close to us with screaming and crying and running around. Hard to get to sleep

we stayed at this place last year and loved the service, pet friendly our cat Rosie so we book again this year only to find out the new owner change the pet policy and doesn't accept cats know that this was the place we wanted to stay i didn't get the cancellation fee protection we won't stay with then again staff was rude giving us I been here for a year and we never have taken cats poor service, poor attitude

staff was great. would have been nice if there was an elevator. and room was super dusty like it had been sitting for awhile or just not cleaned properly.

Everything was good. The employees are friendly and helpful. Rooms are cozy and comfortable. I slept peaceful. Keep up the excellent work.