邁阿密海灘康菲丹特飯店 - 凱悅飯店集團(The Confidante Miami Beach, Part of Hyatt)

Swimming pool under renovation, but view from balcony still looked so amazing!

I love this hotel

The hotel never mentioned to us that they were undergoing renovations to their pool. The whole back area was closed off and had no access to anything in the back Except for the beach. The hallways of the hotel gave off motel vibes by the lighting. And we found a cockroach in our bathroom! It was absolutely disgusting!! Never staying here again

I feel like I was catfished by the Hyatt Confidante and Orbitz. The pictures on Orbitz are very misleading. I thought I was going to a bright airy hotel resort, but the hotel is Holiday Inn level at best. Like the reviews from this year, the hotel hallways barely have light and the carpets are filthy. We booked an oceanfront suite with a perfect view of the ocean and the pile of construction rubble below. Now the good part, the room. The stand up shower head is awkwardly positioned which makes water spill over onto the bathroom floor. The Orbitz pictures give the perception that the room is carpeted, but it is not. The staff is nice, but not customer service focused. I ordered food delivery the first night and it never came. I tried again the never night, same result. The Fontainebleau is about 3-4 blocks away. Please book there if you would like a better experience. Don’t get ****** in to this hotel because of the price per night. You will get exactly what you paid for…You’ve been warned.

This one was really a bummer. Not only were we not notified about construction before booking, they also mentioned it would not be loud, just no pool access. It was very loud. The AC did not work in our room at all. Asked 3 workers for help and found out upon checking out that none of them actually put in a work request to fix it. They also tried to beyond double charge me for a room service item. Really not a good experience

Agradable lugar. Buena ubicación ya sea que lleves carro o no, ya que está cerca de las paradas de autobús y del trolley gratuito. Pagando el Hotel fee te da derecho a varias beneficios: 2 camastros, 4 toallas y 1 sombrilla por día, 2 horas para 2 bicicletas. Zona de Mid Beach que es zona tranquila

Desde que entré al lobby sentí que algo faltaba, algo que me gustaba muchísimo del hotel su aroma, su olor! Luego al estar en la habitación, me doy cuenta que los amenities de antes tampoco están! Los cambiaron por una marca comercial de inferior calidad. Son dos detalles que para mí sumaban muchísimo a la experiencia positiva. Saludos

El punto que debo destacar es que el hotel esta en una excelente ubicación y el servicio de su personal es muy bueno sobre todo todos los que atienden en restaurante (felicidades a todos), respecto a Instalaciones deben dar mantenimiento a los elevadores, muy sucios y lentos. Pueden tener mayor flexibilidad en solicitud de late check out, solo me dieron 1 hora por lo que tuve que pagar adicional por hora extra. Deben revisar y dar mantenimiento a regadera habitación 1129.