意式貝爾剛佐裡廣場飯店(Italianway-Bergonzoli Place)

Modernes Apartment 15 Minuten fußläufig zum Hauptbahnhof Milano Centrale. Alles sauber und praktikabel. Gute Verkehrsanbindung mit der Tram (100 Meter) oder der U-Bahn (300 Meter) zum Zentrum. Kostenfreie Parkplätze vor dem Haus (einer verschlossenen Privatstraße). Schlüssel muss im Italianway Büro am Hauptbahnhof abgeholt werden.

Very spacious studio room, nice kitchen, comfy bed, only 1 comment about the pillow, pillow is too flat, should do like others, they gives 2 pillows each person.

Clean small apartment, modern, close to the central Station Check in and Check out was working fine, the only thing that could be better is to explain where to put the waste before leaving

#負評#對房內採光，隔音，安全性，酒店氣味，梳洗用品失望

My family and I left this Italianway property after 20 minutes of stepping our feet in the door and immediately booked another hotel. This Italianway property was in a graffiti infested and sketchy area and the walk to/from Central Station was farther than advertised. We saw a homeless man take a dump on the sidewalk on our way to the property. There was no way you could walk to/from this property from Central Station feeling safe, especially at night. Anybody with common sense will know that that you could easily get robbed staying in this area so we did not hesitate to leave. Regarding the property itself, the elevator in the building kept jerking when you enter, which is not normal. First impression of property itself was ok at best but definitely not worth their nightly rate. Photos were misleading. There is no onsite reception; their offsite reception is at Central Station, which is only open during business hours - HUGE RED FLAG. We understand that there are booking terms and conditions, but we asked multiple times for a full/partial refund as a courtesy/in good faith due to safety concerns and Italianway didn’t care and refused our multiple requests. They gladly kept our money for our 3 night booking when we didn’t even stay there at all!! We are a very loyal and frequent ********** users and this is the worst property and experience ever on their platform. Most importantly, this Italianway property and Italianway customer service is really below ********** standards.