馬丁尼套房飯店(Martini Suite)

I booked this hotel and our flight was delayed. As stated on the description we tried to contact them during their check in times to inform them we would arrive late. The number provided was incorrect so we couldn’t contact them. We were left stuck in Milan at early hours of morning after arriving at the hotel to find nobody there. We tried the number from google with no response also. I’ve never had issues with any other hotel with arriving at awkward times and never heard of a hotel with no front desk or way to contact them at night. I’ve stayed at larger and smaller hotels and never had this issue. We missed a whole day out of our trip because we couldn’t get hold of the hotel. Unfortunately we spent most of our first day sleeping at a different hotel because of this issue. Trip.com were no help in getting a refund after their advisor told me we would get one through the chat support option. So we ended hp spending an extra £400 on another hotel.

房間看起來像是從屋頂倉庫重新裝修的。屋頂很低，房間很小。 廁所是分開的，我們需要穿過走廊，走廊會經過別人的房間，環境很奇怪。 因為這是一家餐廳，所以非常吵，即使我們在二樓也能聽到一切。 沒有電梯。 包含早餐，但選擇有限。

主街前就有公交車站，去米蘭中央車站和大教堂廣場很方便。外觀看起來像是一棟豪華的私人住宅，所以如果不注意標誌，就會路過。房間整潔度和客服態度都沒有問題。

Amei a estadia!!

Good and professional

Ho trovato la struttura molto carina, check-in veloce. La stanza troppo piccola, lettini singoli e il terzo per mio figlio una specie di brandina.La colazione veramente essenziale. A mio avviso troppo costosa la stanza .Fernata metro x raggiungere la stazione in 5 minuti, ma x il duomo o il centro bisogna poi cambiare linea della metro

Personnel accueillant et sympathique, petit déjeuner très correct et la chambre était tres propre le ménage a été fait pendant notre séjour. Je recommande

Bra läge men lyhört hotell. Vårt rum hade inte badrum i anslutning till sovrummet utan badrummet var utanför sovrummet i ett eget separat rum.

Que maravilla de hotel y de personal, la ubicación perfecta, cerca de metros y estación central que está lleno de tiendas y restaurantes, recomendado 100%