We needed a good night sleep before getting back on the road and drive for 8 hours. We didn’t get that.
As soon as we walked into the room, loud heater greeted with rattling noise. We were tired and decided to live with it and rest. Then the bed had no support whatever and caving in the middle. A bunch of people gathered in the room next to ours and started drinking and partying loud. Front desk conveniently switched off their phone. So I dressed up and walked down. Manager was very supportive, went and spoke with that group. They stopped - for an hour. The loud noise went on till 5am waking us up every hour or so.
Staff, food, service and cleanliness are good - on par with what you would expect of Hyatt. This property is probably getting old and refresh is needed. Neighborhood is sketchy with trucks and unoccupied buildings. We had suv full of things and it was concerning to leave car behind the hotel.
翻譯