The Reach Key West, Curio Collection by Hilton

優越的地理位置和很棒的禮賓服務。房間很熱，即使空調和風扇開到最大。牆壁也很薄，噪音是從隔壁房間傳來的。

強烈推薦，服務非常好。美麗的海灘景色與我的妻子度過了我的 15 週年紀念日。  強烈推薦再次入住

휴양지라 가격은 조금 비쌌지만 비싼만큼 직원들 모두 친절하고 호텔 내의 시설이 너무나 좋았습니다. 어메니티도 좋습니다.

They overcharged us almost $1300, told me it was just a “hold” included but the final receipt they bumped up the daily price of the room I have uploaded both invoices on google reviews. This was supposed to be an ocean view room as well and it was not. They picture showed a nice room with a direct ocean view from the bedroom. It turned out to be a dark room with 1 very small window with a try in-front of it. There is no self parking, only 1 valet, who is not available after midnight so at that point you have to go to the front desk and ask for your keys and try to find your car and where valet parked it. Not worth the 3.5 hour drive from Miami, We could’ve got a better room, better view, better service for less price.

Beach was great. Two elevator locations and most of the time one of the the elevators didn’t work. Smelled like trash outside of the entrance of the hotel. The rooms smelled bad as well. Room service wouldn’t even put air freshener to mask the smell. Took about 15 to 20 minutes to get acknowledged to check in. Location and beach access were the only good things.

為酒店工作的工作人員非常棒。那裡的每個人都非常友好，總是提供幫助或微笑著迎接我們。我們住在海景特大號床房。房間還可以。沒什麼特別的，沒有廣告上說的長袍，地板很髒，床有股味道。我們了解到那裡的人員配備一直是一個問題，所以我們沒有抱怨或解決這個問題。浴室超小，不夠2個人同時使用。景色、海灘和游泳池都很棒。步行即可到達酒吧和餐廳。這個地方是推薦給我們的，但說實話，我們付的錢不值得這個房間。您需要為飯店外的物品付費。餐廳卻是另一番景象。我們下午2點到達，想吃飯。等了十多分鐘才看到一位女服務生很粗魯而且不高興在那裡。多張桌子坐在我們後面，並在我們之前收到食物。當我們詢問時，女服務員又很生氣，最後我們終於得到了服務。酪梨吐司和漢堡。兩者都非常糟糕，我們花了 80 美元，這是我們吃過的最糟糕的一餐。沒有味道，女服務員甚至沒有回來，直到給我們賬單。我們只在那裡吃過一次。這就足夠了。我們住了 6 晚。最好的事情是在一個街區附近有一家小商店，提供美味的早餐和午餐。毫無疑問，品質比飯店好 100%。我會給這家酒店 3 分（滿分 5 分）。對於希爾頓酒店來說，我們對這個價格的期望更高。這是我們第一次來基韋斯特。

The Reach was an okay resort. The beach was rather small with sea****, which could have been cleaned up early in the morning. The food at the restaurant was delicious. I would have preferred the spa be on the property instead of off property (renovations created disruptions)