東蒙哥馬利希爾頓花園飯店(Hilton Garden Inn Montgomery East)

Our toilet over flooded and had stuff on the lid that had not been clean. The pillows were terrible. The breakfast bar was terrible because the staff member didn't show up and someone had to be called it to get it started.

One concern- the ventilation was not very efficient. In the bathroom, I could smell smoke Coming from another room.

What I liked was the professionalism and gracious greeting of Matthew! What I liked was the delicious evening meals (two salads) at the hotel! What I did not like was the empty shower gel pump in the shower. That seems to be a problem in other hotels I visit.

The front desk staff was amazing! Even though it had been a while since I had stayed at the property, they made me feel like a QUEEN! Went out of their way to make sure everything was just right. When I was leaving at 4:30 the next morning, the front desk person had coffee WAITING for me as I headed out the door. I have been staying at another hotel when passing through Montgomery since it is more convenient, but I will now ALWAYS be coming back to HGI.

The property itself was nice.It was a little noisy because our room was near the elevator. The AC was nice and comfortable at first but over into the night the room became hot and uncomfortable. There were three adults and we all agreed.

The toilet had pee on the seat from previous guest. The tub was stained with residue.

I had trouble with my key working during my entire stay. Check out is 12 noon. Cleaning staff came and knocked on my door at 11:20. Before i could answer they entered the room. Other then that it was a decent stay.

Not the cleanest, definitely needs some upgrades. Comfortable bed air was cold!

The professionalism and kindness of the front desk staff was refreshing and welcoming. The property was clean and parking was availabe.