My family and I really didn't enjoy our welcome as we felt some hardship on couple of the staffs.
The night of when we were checking in, i asked the front counter in where their parking is. The lady at the front counter called one of the valet staff to take a look at the vehicle first to see if it will fit. The valet rep came up and nodded his head right away after he heard me in English if it will fit (I did receive an email prior mentioning what vehicle would fit and not, dodge Durango is less than 6ft) and he said no.
Because I didn't speak French, I had a lot side eye from the front receptionist and this felt very unwelcoming.
After I dropped off my family, I had to drive around to find parking. After 45 minutes I decided to drive the vehicle to the hotel parking lot myself and there was an older gentlemen who saw the vehicle along with the representative that was there before that saw the car to see if it will fit it not. The older gentlemen said he will park the vehicle and it will be free as it's included in my stay. I was surprised to hear and relieved and I looked at the gentlemen that aw the vehicle earlier and he gave me a side eye.
During our stay, my family and I were thinking of switching hotel but we were there for work that was a walking distance from the hotel and finding another replacement was a challenge. We didn't feel welcomed and it was difficult for me and my family to be at this hotel simply because we didn't know how to speak French.
翻譯