庫克山村飯店

從房間和驚人的位置美妙的景色。 非常樂於助人的員工和一流的設施。 留下我的書和老花鏡，通過 Facebook 聯繫酒店，他們立即回復並回復給我！ 強烈推薦，肯定會再次選擇留在這裏..

與我們以前經歷的標準不一樣。房間有點累,沙發牀需要傾倒,因爲墊子被警告出來,坐上去非常不舒服。Wi-Fi差到不存在。有自己的網站說提供歐陸式早餐,但事實並非如此。不得不要求牛奶,我們到達時預計牛奶會在冰箱裏。最重要的是,接待處有一個標誌,上面寫着水必須煮沸,因爲它不安全。,但接待處的標誌變成了riu d - 幸運的是,我們在當地吃飯時被告知了這種情況。該通知應顯示在設施的每個水龍頭旁邊。

酒店是大型連鎖酒店。 我們住的是獨立小木屋，非常乾淨，廚具齊全。一家四口住，性價比非常高。 公共廚房都很乾凈，可見管理很好。 有小朋友的遊樂設施。

The lodge was very clean, comfortable and warm. Showers hot and beds comfortable. There was a continental breakfast included in the tariff which was provided self serve in the breakfast room. The hosts were absolutely amazingly helpful, nothing was too much trouble. Laundry facilities on site. For the nightly rate, the accommodation was very good value.

Nous avions un logement dans les arbres. Nous avons adoré. L appartement est très bien aménagé, très cosy, on s y sent très très bien, avec une belle vue, très agréable. L accueil très chaleureux et de bon conseil pour les randos. Nous n avons pas testé le spa. Le restaurant moonsoon pas super, 1 h d attente pour le plat, trop long. Chicken schnitzel et bœuf pas terrible.

位於Fox Glacier的主街上，餐廳、便利店和户外活動的公司都在附近，十分方便。 房間和設備都十分乾淨，可安心使用。衹是房間有點小，攤開三個行李箱沒有問題，但掛衣服的位置有點不足。 老闆娘人很好，會主動介紹景點，雖然就衹得那兩三個景點、活動 ***D，亦會幫忙預約接駁車和餐廳。 Wifi是免費，而且沒有限量的，一組密碼是5GB，用完了，可以拿新的密碼。

Positive was location and room was nice and clean. My negatives, limited kitchen utensils (two spoons, two knives, two forks) , oversized seating chairs that were too close to the bed and had to move to get to the closet. The dining table was oversized for the room for two people. Dirty pan I had to scrub before using. Then had to scrape the ice build up in the freezer compartment as I need to freeze something, and only two hangers. Granted there are only two of us in the room, but had coats and vests to hang.

We had booked for 2 nights and left after the first night. The washing machine located on the premises and advised to be used by the staff destroyed approximately $600 of laundry that was washed. The blaze, indifferent and eye rolling response from the ‘owner’ was frustrating and unhelpful. After being fobbed off to deal with someone called Logan, his unprofessional business manner and redirection of blame to me was flabbergasting and amazing. After reading Tripadvisor reviews, there is a clear connection with Logan being a previous owner or manager of the motel and now has a strange connection with the faulty laundry that is everyone else’s fault but his. As our stay continued there were more issues to arise. The room was stifling hot. I appreciate that NZ motels are not use to this warm weather and therefore to not have air conditioning but to not include a fan is terrible. We struggled to sleep the first night as we could not get a breeze in the room. Our room backed directly onto the Alice May restaurant which created loud operation noise, cooking smells and light from the restaurant. The bed was far from comfortable. Even though the bed is a King bed capable of becoming 2 singles, there should be a mattress topper on the bed to alleviate the ridge down the middle and the fact the beds are hard and probably old. The linen smelt of oil or cooking fats, I can only assume this is because of the location of the restaurant or the fact the motels washes and dries the towels in full public view in the car park exposed to air from the restaurant. The Terrace was the 6th hotel we had stayed in during our time in NZ. The bathroom amenities they provided are exactly the same brand that some others have provided…the only difference, this motel has obviously watered down the amenities. They were watery and ineffective. Much like the amenities, the shower head in the room was ineffective and pathetic. Cleary during their recent ‘refurb’ these new shower heads had been installed. Unfortunately, ours sprayed every direction but where is should and if you had it turned down too low there was no water but have it too high and it would sting you. The next morning, we decided we could not stay an extra night at the property and checked into another motel for the night. There are plenty of other and no doubt better options in Franz Joseph.