默特爾比奇希爾頓度假飯店(Hilton Myrtle Beach Resort)

This was a great hotel had a great view in the ocean front had breakfast by the water amazing would definitely recommend

The food and service were great. Would like to see the poolside music start earlier and the hotel overall needs a bit of updating/TLC. Overall great time.

No pool open. Housekeeping on demand sometimes comes.

We stayed in December for one night while passing through from FL to PA. I was alone with two kids. When we got back from dinner (which went late) it was very cold in our room - 63 degrees. Nothing I did fixed the temperature. By 10:30 when my kids were showered and ready for bed, as we had to be up and out by 7am to continue our long drive home, it was still 63 degrees. I called down to the front desk. No one answered. I WENT down to the front desk. They said maintenance would come take a look. I informed them that we needed to get bed because we had to be up very early. They said maintenance would come right away, they had nothing else to attend to. Twenty minutes went by and no one came so I called back down. This time someone picked up. They apologized and said they would give us a different room. They were sending a bellhop up with a cart and keys to a new room (same floor, they gave me the number). I thanked them. We then waited another 15 minutes. I finally grabbed our things and my kids and we went to wait by the new room (it was in the interior portion of the building and was much warmer than the 1st room even just standing in the hallway waiting). We then saw in the large open atrium the bellhop get off the elevator and head towards our first room location...but on the WRONG FLOOR. I was done by that point. I went back to the front desk. They already knew he went to the wrong floor somehow. They gave me keys to the new room and that was it. Very disappointing.

I booked for ocean view King bed room during the Labor Day holiday, which at the time was $40 more expensive than the two Queen bed room. When I get to the hotel, the staff told me that they were overbooked and they don’t have any King bed room with ocean view left. They gave me a two Queen bed room which was the farthest one of all ocean view rooms, without adjusting the price. To make it worse, since the room was the farthest, it was right next to a door that separates the ocean view rooms and other regular rooms. With very bad sound insulation, every time when someone opens and closes the door, it sounds like a loud smash and is extremely disturbing. I can also hear people’s conversation very clearly when they pass the door. In total after the tax, resort fee, and parking fee, I paid more than $500 for a night, not in the Kind bed room I desired, and could not sleep well because of the noise from the door. It was the worst hotel experience I have ever had.

This Hilton property was old and outdated. The pictures are deceiving. The fabric on the furniture was torn and falling apart. Very surprised at the Hilton brand would consider this up to standard.

Check in attendant was very rude. 3 employees at desk watching one do all check in Could not use luggage cart to get luggage to room Bell hop sat and watched They are rude workers to guest

Es un hotel que está pegado con otro hotel, lo cual hace confuso saber cuales son sus instalaciones, me parece que es sumamente grande para tener una sola piscina, el servicio del personal de asistencia y cambio de lencerías es pésimo, me pareció muy malo el servicio para lo que pagamos

We had disturbance from the party in lobby and management had promised us to give us compensation but no one reached out to us