I would not recommend this property. When we got to the hotel, the check in staff was nice and friendly. I felt welcomed. Fast forward, we get to the elevators to go to our room, and only 2 out of 3 are working but we didn't have to wait long. We get to our room and it was nasty. VERY nasty! The bathroom was dirty. The blue blanket on the bed was stained. The room had a bad smell. It was just bad. I called the front desk and no one answered. So at this point, we are frustrated. I went to Walmart to purchase cleanly supplies so that I could FEEL like I was in a clean space for the time being. Fast forward to check out day- housekeeping knocks loudly on the door (while do not disturb sign us hanging from the door) and when my bf answered, she said "oh, I'm sorry". Then we head to check out we wait 20 mins from the 12th floor for an elevator. Finally, when it gets to us, we squeeze on there with other families. The elevator literally stop on every level until we got to the 1sr floor with families waiting on each level. Only to find out that only ONE elevator out of 3 are working. Lastly, I get to the front desk to check out, and the staff working it is arguing with another family, because they were also expressing how unhappy they were with their stay. The check out staff was SUPER RUDE all to the point where I didn't feel comfortable to even tell them about my stay because they were mad at the other family. Don't book this hotel.
翻譯