南特設有 Spa 的熱門飯店

酒店就在南特比較中心得大街上 店內有地下車庫 一天15歐左右吧很方便得 還是蠻好得。離南特城堡博物館都是步行5分鐘內得距離 早上有免費自助早餐晚上可以免費喝兩杯0.0 算是那一圈比較現代化得酒店了 其他都老老得0.0 總得來說物超所值吧 對比巴黎得

有趣的地方,離一切都不遠(南特是一個美麗的城市)。安靜的地方,帥氣,微笑和忠誠的人員。早餐也很棒,雖然沒有新鮮水果(可以更正, imho )。如果我回到南特,很可能在那裏找一個房間。

Small but charming rooms. My only suggestion would be there need to be outlets on either side of the bed, besides the one the lamp plugs into that requires moving the bed. Hotel is right across the street from the jardin which is a lovely morning or evening walk. Staff was wonderful, great shower, would definitely stay again.

We had an issue with the floor of our bathroom being wet. After using the shower, we noticed it was leaking from under the bath. This was reported, but we were told as it was late it would not be possible to have it looked at. We were offered to move rooms, but as this was a joint room, we could use the bathroom of the other room so stayed. We mentioned the issue again the next day on check out and this receptionist was not aware but said she would have it looked at. The following day I had €200 deducted from my bank. I rang up to see why and was accused of making a mess in the bathroom, flooding it. I was told a technician could not find an issue and so it must be ‘guest error’. After multiple calls about the issue I finally received a call and was told that after a visit from a second technician, there actually was an issue and received an apology. While I appreciate the apology, I wasted a morning of my holiday worrying and dealing with this issue and do not appreciate having a random fine deducted from my card with absolutely no communication beforehand. There appears to be no system for staff to log issues reported by guests, as if the issue was communicated effectively to the morning staff, they would have been fully aware and would have had that staff members testimony. Instead I was told that they would have to wait until that staff member started later in the day to get ‘her side of the story’. In summary instead of receiving an apology for a fault in our room, we received an accusation and a fine. The poor communication made this all the worse. If this is the type of service Best Western are proud of, I will certainly not be returning or recommending your hotels.