For the most part, the hotel was clean. The lobby was very nice. The elevators smelled clean, not like feet or smoke. As far as our rooms go though, everything looked clean and I emphasize looked, but it turns out they had bed bugs as my wife has bites all over her body. We called to let them know that we had bed bugs in our room and they said "We will look into it." No apology, no offer to comp our room for us, nothing. It was a Best Western Plus so I would have expected a little better than that but I was wrong.
翻譯