I am not one for leaving reviews, especially negative ones. When I found this hotel on *******, I was excited. An Ascend Hotel near Broadway during a busy weekend, what could be wrong. First, the pictures are totally deceiving giving the impression that the rooms were modern and spacious. Look at the pictures for yourself. They made sure to get the best angle. The lobby was a mess, the bar, lunch space and sitting area are all one large room and that's okay I guess. What's not okay is that is not a hotel, it is a MOTEL and should be advertised as such. The lady at reception was super nice and helpful and I sort of felt bad for her because she was the only working and taking care of everything from luggage to reservations to checking in. Again, quite deceiving on website from what it actually is. Not enough towels, dark and dingy corridors, unsafe stairs and not enough space in the room for four people. The worst part was the price. We paid $450 for a hotel that should cost no more than $150 per night at best. Ascend is a chain of upscale boutique hotels, this is not that. I would not stay here again ever.
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