Hyatt Centric Nashville

Birthday bash in Nashville with the Duffy gang. Wonderful time

I stayed 4/1/23-4/4/23 with my wife. They do not have a parking lot so we used their valet service for our rental car. Their valet service messed something up and we received a parking ticket. Budget rental charged my card $149.53 for the fine. I reached out to hotel and they said pretty much nothing they can do because it is a third party company who valets the vehicles, even though I paid the hotel for the service. When i asked to speak with the hotel manager, I was referred to Virginia Sacdalan, who I found out later was not the manager. She referred me to Will Arsta, who works for the valet company. Will told me that yes they made a mistake and my card would be refunded immediately, a week later it hadn't been. I called and he brushed me off for another week only to tell me that they can now only paid the rental car company the fine, even though I had already paid it. After some back and forth, he sends me a receipt that he had paid the fine to the company who issued the fine, not Budget or myself. So I suppose that I now have to give up or figure out how to get Budget back their money so I can then hopefully get my money. Absolutely ridiculous, should have just refunded my car the $149.53 and been done with this months ago. We really liked Nashville, but I can tell you with certainty that we will not be staying at any Hyatt properties any longer. There are plenty of really nice other options in Nashville as well as anywhere we plan to visit.

Hotel excelente limpeza impecável banheiro amplo limpo e lindo!! Quarto aconchegante limpo e cheiroso

We loved our stay. Clean, modern, nice room and bar/restaurant. Good service. 5 min walk to Broadway and has great pancake restaurant right next door too.

easy access, close to Bridgestone and many restaurants, entertainment venues and nightspots! Easy valet parking!

Didn’t stay as they overbooked or something and pushed me off to another hotel which ended up being a downgrade from my original booking. Won’t book with them again.

Excellent location. Walkable to convention center and Broadway. Walls were thinner than I would have expected. Lots of ambulances and street noises

I loved everything about this hotel. The location, the staff, the mini restaurant, etc. I had a great experience and will most definitely be coming back. Beautiful on the inside as well.

The room was the most amazing room. I booked 3 rooms for a buisness trip and I believe we were upgraded. Upon check-in I was informed we were in corner suites which was a big surprise. These are two room suites. Bedroom and seperate living room with kitchen and large couch. The moment we opened the door I was stunned. The most adorable rooms and the bathroom was spectacular. I had a bathtub which I utilized and the a**osphere was the best. Glass if wine and some bubbles is always relaxing. We had a gorgeous view with huge windows. I will absolutely rebook this hotel for future stays. SUITE is the way to go at this hotel. Thank you Hyatt Centric for a wonderful 1st time experience in Nashville.