Vue飯店-阿桑德連鎖飯店(Hotel Vue, Ascend Hotel Collection)

I have stayed at this property multiple times and this was the first time I have ever regretted it. The lamps in my room were pitted and rusted. The chair back was torn off the frame and the metallic parts were pitted and rusted. The rust was clearly visible and was too much to not notice. The bathtub anti-slip liner was peeling and coming loose. The door lock was covered in paint, pitted and rusted. I took pictures and showed these to the manager who wrote down everything for repairs. The hotel is scheduled for maintenance so hopefully it will be better soon.

Pet friendly but fee to have them. FRIENDLY? All 3 ice machines non working!!! The room was neat, we always spray EVERYTHING with disinfectant, plenty towels. Not enough coffee pods for 3 adults for evening and morning cups! No channel guide, remote needed batteries, limited channel viewing, small flat screen. Office staff short on customer service.

I don’t like that the pool is an eyesore, but my room was clean, staff was polite and I was comfortable.

No Kleenex in the room. Not enough towels and wash clothes. No housekeeping. The pool and hot tub outside our window was disgusting with bags of garbage floating in them. Too bad as the view of the Mississippi River was beautiful.

Just DON’T!! I have stayed in the Vue twice before a few years ago, so I frankly was amazed at how ratty the condition of the rooms and hallways. Stained, sticky surfaces, dirt in bathtub and sink, filthy microwave and food left in refrigerator. The only high spot beds were comfortable. The lobby was nice and the staff was pleasant and helpful. I frankly felt bad for them knowing that the complaints must be many. The hotel and the lounge were supposedly under remodeling. I never attempted to even look at the pool, but I felt that most likely this wasn’t true. It was just closed down. This was irritating but we chose this one so that we would not have to return back to our vehicle to go have dinner so instead we had to order in a pizza. Overall, don’t don’t stay.

Whole property was in a state of disrepair. One door was boarded up on side. Bathroom vent fan was falling off and not working. Fixtures were heavily rusted. Month-old roadkill was in the parking lot near front door. Property is unacceptably not taken care of.

There was mold in the bathroom. Upon check out I was told that that room should not have been rented out. We didn’t stay the second night because of the mold. I prepaid through ******* so the hotel wouldn’t return my second night stay that we didn’t use. Would like to be reimbursed for the second, unused night

Very quiet , clean , ducked off & beautiful view. Will most def be staying here again.

It was ok price was good bed was decent. Its an older hotel and they don't provide hand soap just shower gel. There was a Half a roll of toilet paper in bathroom for a 3 night stay. We went and bought our own soap and toiletpaper. Housekeeping didnt knock till late morning so that was also a plus.