Voco ST. James Hotel

Very clean, convenient location, staff was excellent

GREAT LOCATION. WITHIN WALKING DISTANCE OF EVERYTHING. I’VE BEEN HERE SEVERAL TIMES. I WOULD SUGGEST SOMETHING BEING DONE IN REGARDS TO THE PATIO OUTSIDE BETWEEN THE TWO BUILDINGS AS WHEN PEOPLE ARE OUT THERE THEY ARE VERY NOISY AND THE SOUND CARRIES TO THE UPPER LEVELS OF THE BUILDINGS. SO WHOEVER HAS A ROOM ON THAT SIDE OF THE PATIO GETS A LOT OF NOISE.

We were very impressed with this hotel and would love to stay there again. The staff were exceptionally friendly and helpful. The manager went above and beyond to help with even small requests on several occasions. The hotel lobby and room were always sparkling clean. The location is very convenient and ideal for getting around the city. It's easy walkable to downtown and the French Quarter, but also close to transport for the trolley and buses to Uptown and City Park. The bed was extra comfortable. Can't say enough good things about this place.

This hotel is GORGEOUS. Front sitting area is beautiful. Nice little courtyard in between buildings. We stayed in a king bed room. Bed was very comfortable. Decor was beautiful. Easy to use A/C. Bathroom was great, good water pressure. Love the removeable shower head (convenient for bathing a toddler). Big shoutout to the staff for their wonderful customer service, especially Thomas and Aaron. All staff were always smiling and would greet us immediately. Thank you for making our stay so fantastic!

The staff was excellent especially Harold at the front desk. We didn't like our room being on the first floor and he was able to immediately switch is to a new room. He gave a beautiful history of New Orleans and pointed us to all.the great restaurants and site seeing options. Our room came with a free breakfast which was delicious..menu style not buffet. I would definitely stay here again.

First time in New Orleans. This hotel was the best experience of our trip. We loved the charm of this old building. It was clean and comfortable. But the very best part of this hotel was the staff. They were all amazing but Thomas the bell hop wow. Our family fell in love with his warm caring bright personality. He became our family in the three days we were here. I really hated to leave him behind. Also the bartender Kat, we had such a personal and meaningful conversation and as if we knew each other for years. We made friends on this trip and we will come back and stay here the next time we come to New Orleans.

Clean room, good housekeeping, friendly smiling staff, the older gentleman at the front door made our days there! Only complaints are not much amenities and the shower sliding door was installed backward, we couldn’t reach in to turn the faucets & shower on, we had to climb all the way in, it was very strange

Frank at the bar was the best!! Very nice and helpful with where to go and restaurants to visit!! Harold at the front desk was very nice and very helpful as well!! The guy that was on when we checked in was not helpful at all..he was checked out!!! Overall great place!! Close enough to everything yet far enough for quite time! I would stay again!