奧爾良皇家歐姆尼飯店(Omni Royal Orleans Hotel)

The hotel is worn out and Covid seems to have taken a toll without maintenance. The place needs a total refresh. Room and bathroom were not clean, rugs stained and worn out, dark, bathroom grout varied from black to white. Previously stayed there 50 times, but need to change.

As a long time Omni customer, it’s sad to say that I highly recommend NOT staying at this hotel. It is old and outdated, extremely loud, dirty and infested with rodents. In addition, to what I can only refer to in this post as an ‘adult party’ in the room next door and the talented street performers on the hotel’s immediate premises playing violin with an extremely loudspeaker into the early morning hours of 1-2am each night right outside our upgraded room with a balcony, we also had the lovely experience of a Code Amber, as the staff referred to it, when they came to collect a mouse I had captured using the room’s trash can. The on-site manager only offered us an immediate downgrade the night of Code Amber, followed by an additional room move the next day to get back into a comparable room and an insulting $100 room credit. It was obvious he didn’t care, he told me how busy he was with the hotel wedding party that took precedence. Since we successfully caught the mouse and moving twice is a major pain the the rear, we elected for a single room move the following day, and in the new room it was highly visible the uncleanliness was standard with the shower curtain covered in multiple pink colored mold and stains. It’s a shame, as we have always loved the Omni properties in Charlotte, Hilton Head, Grove Park and Amelia Island. This property does not come close to comparing and it’s a shame the staff could not do any better to make things right for a former valuable customer.

Hotel is very run down. Our towel hanger in the shower came clean out of the wall. We’ve stayed there many times and it has clearly not had any upkeep. The wallpaper has come off the walls. The rugs in the rooms are fraying. It’s not good.

Beautiful hotel love it staff very friendly and helpful I really enjoyed it definitely will be back.

Room was smaller than anticipated but comfortable. Keep in mind it is at the center of New Orleans and bourbon st is not far so it can get a little noisy from outside and also indoors. My partner and I went during the tail end of Mardi Gras and there were guests in the hotel being loud at all hours of the night.

Staff was courteous, rooms were clean, definitely not a "new" feeling hotel, as it is historic. Fantastic a**osphere in the restaurant / bar, as well.

Staff was nice. Room was small and a longer stay would not have been comfortable. (I stayed 2 nights)

Great place to stay. Got there the Thursday after Fat Tuesday 2-15-24. Hotel is about a block from Bourbon St. Had jazz in the hotel lounge a few nights. Parking was $53 per night. Room was clean and very nice. This hotel is within walking distance to all the action. We would definitely stay here on our next visit.

Great hotel and very conveniently located if looking to visit for Mardi Gras. Footsteps away from the best restaurants, bars and of course Bourbon St. Only thing of concern were the elevators, which routinely got stuck when opening up on certain floors or wouldn't move once the floor bottons were pressed.