布恩大學區假日飯店(Holiday Inn Boone - University Area)

The rooms were very clean and the staff extremely friendly. That being said, we went to this hotel specifically because it had an indoor pool and hot tub. When we get there rhey tell us the hot tub has not been working for several months. Our ac/heater didn’t ,work properly it was either cold or hot no happy in between. If you want clean rooms and friendly staff, this is your place but do not expect much more.

I never leave reviews, but feel like this one needs to be done. I was extremely disappointed in this Holiday Inn. We showed up at 4:30pm to check in thinking our room would be ready with no problems. Wrong! We along with 20 other people had to wait for another almost 2 hours to get into our rooms due to the rooms had not been cleaned yet. After 1 1/2 hours we had to tell the Manager we needed a room to get ready for a function. He finally worked it out where we could go up to our room but allow the workers to come back to finish cleaning. He comped us drinks at the bar and breakfast this morning. We went to our function, came back to a clean room but then this morning when we went down to get breakfast the area was closed with a sign saying it was closed due to weather related issues. We will not stay here again. Too many issues with low staff/employees.

Disappointed in that chose the hotel due to having a pool and hot tub, along with a hot breakfast. After a day tubing and ice skating, wanted to hit the hot tub but was not working and has not been for a long time. Next morning, no breakfast that paid for when booking and could not remove from bill before I left. Staff was polite and apologized but still was completely disappointed.

Todo muy bien solo que la piscina estaba sucia los baños también el agua de jacuzzi es cafe. Los cuartos muy limpios

Very clean, comfortable, and in the middle of Boone. We had a great experience and will be back!

The on-site breakfast was equivalent to an à la carte version of continental buffets you find at a Holiday Inn Express, just served out for you and charged by plate. Pool area is in need of renovation.

Two problems: street noise and street light hindered sleep. Inadequate curtains to block light. We booked because they had a hot tub. There was no notification that the hot tub was out of service until we were signing in. At this point cancellation would have meant no refund.

The stay was everything we needed it to be as far as functionality. We were primarily just disappointed that the hot tub was closed as that was a major reason we chose to stay here. Other than that, it was a very nice, clean stay with great proximity to the surrounding town and leisure activities.

Hotel was clean, except for the lobby, due to the blowing snow, frigid cold doors continuously opening & closing. Should definitely have had someone monitoring the snow piling up at the entrance. My brother & I both slipped as we walked out. No pool or hot tub available either.