博蒙德克羅斯賓館(Beaumond Cross Inn)

Booked room 10 and paid in full 3 days in advance, drove 3 and a half hours to Newark - a town we have never been to before. On arrival Carol checked us into the wrong room (room 1) which had a bare mattress, no pillows or duvet and was filthy. We showed her our receipt clearly showing we had reserved room 10 and paid in full, no apology given by Carol. We were then taken to room 10 and as we were unpacking we found soiled male underpants from the previous guest. Went down, told Carol and showed her the photo but no apology was given. Left the ‘hotel’ for the afternoon and evening. Newark was lovely. Returned to the hotel at 11pm to be confronted by Paul the owner and Carol who physically grabbed my wife’s wrist and tried to take the room key from her whilst Paul was shouting that we hadn’t paid so couldn’t stay..??!! Tried to calm the situation (genuinely were frightened and equally baffled by this bizarre behaviour) showed the receipt from Experian and the screenshot of the money taken from my bank 3 days ago only to be verbally abused and physically threatened. I have a chronic heart condition and organ failure, my wife has a medical condition. We got our medication from the fridge, packed our belongings and were essentially ‘thrown out’ at gone 11pm in a strange town, 2 vulnerable people, terrified and nowhere to go, minus £80. We will be engaging with the police but please, avoid this establishment at all costs.

owners went out of their way to make you feel at home exellent stay will stay again.

Very steep stairs up to a loft conversion room (not so easy for everyone). Clean & bright. Good bathroom.

Total Ole Worlde British CHARM. Family run, and VERY WELL run at that! business, NOT corporate sterile zombies serving REAL FOOD made with love. We will be BACK there when next in Newark

Stay was ok but didn't realise there is a £5 parking charge if we use ********* this wasn't made clear. We could have parked for nothing nearby.

Beautiful and clean with lovely little touches in the rooms . Very friendly and perfectly located

Lovely stay. Was like coming home after a few weeks of travelling. Lovely dinner and warm welcome.

Clean , pleasant staff and host, very accommodating would definitely recommend staying here.

This is an old building with lots of nic-nacs so don't expect sterile cleaning conditions that said it puts many of the big hotel chains to shame. The welcome on arrival was detailed and excellent, the room very comfortable and despite being on the front traffic noise was almost none existent. The breakfast menu runs to four pages and food quality was first class. Would we stay again 100% yes.