漢森飯店(Hansen Hotel)

You can hear through the walls, the room was freezing cold

Rude and bad staff

Bij aankomst zeer vriendelijk geholpen door de koks. We waren te vroeg en nadat wij op pad zijn gegaan werd de kamer gereed gemaakt werd onze bagage keurig naar de kamer gebracht. Kamer was oke, de spinnenwebben hingen aan het plafond en het raam kon niet open omdat je anders in de kook- en bakluchten vanuit de afzuiging van de keuken zat. Peroneel achter de bar hadden weinig "aandacht" voor je en bij uitchecken was er niemand behalve de schoonmaker. Bed was prima maar de kamer niet om over naar huis te schrijven

Really impressive place, seeing as it was part of a popular pub - I was a little bit reluctant at first. There wasn’t any noise disruption, the staff were friendly and nothing was too much trouble. Smart tv in room allowed Netflix, prime & YouTube - Also microwave, kettle, fridge in room all seemed like an added bonus. Food & drinks were also very good & well presented I recommend the snoop cogg burger for food & whiskey sour for drink. If I’m ever back in Newcastle, I will deffo be recommending this place to my friends and family

False advertising by site booked with. Staff lovely and nice feel to the bar downstairs but was advertised as having parking and there was none. Had to park on the street and top up every two hours. Said there was breakfast but there wasn’t. Dangerous socket in room so not suitable for children. Kettle available but no teabags.

Okay for an overnight stay but no tea or coffee making facilities in room so no morning cuppa! Radiator wasn’t on and room was quite cold. Shower was adequate but looked like tray would overflow if stayed in more than a couple of minutes. Clean enough though & bed was comfy. If you are just after the basics then is adequate.

The room was very good. Spacious, clean, good wardrobe n drawer space. WiFi was sporadically a bit temperamental but overall good connection. An extra shower towel would've been useful (dry 1 use the other), a way to contact the front/reception from the room, and an in-room menu as app room service was allowed. Other than that, very good.

The "Hotel" was rooms above a pub/bar, which was very popular, busy and loud during our weekend stay. Our door didn't lock and we had to use a door stop to keep it closed during the night. The window was cracked in the room. The Internet connection was terrible, could barely watch YouTube, and the other wifi connections didn't have any Internet access. No accessibility, and lots of stairs. There where winter duvets on the bed in summer, no aircon or ventilation apart from window. Our room was directly next to the ventilation for the pub kitchen and was loud untill about 12 midnight, when they closed up at the end of the night. The bathroom was a corner of the room that had been raised, toilet wasn't secured to the floor. One of us couldn't even fit in the shower it was that small and cramped. The bathroom door didn't close properly either, and would even go in the wrong way. Their was no daily house keeping like it said. There was a TV, kettle and microwave in the room, but only one mug and spoon, no where to store food in the room either. The staff where really kind and polite, you also get 15% off food and drink in the pub.

Nice clean room above the cog and wheel inn. Friendly staff and management. Nice ale and a short walk to where we wanted to be.