杜威恩飯店-新堡(Hotel du Vin Newcastle)

Brilliant experience fantastic rooms and very nice approachable staff brilliant place to stay, deluxe room was fantastic

Love this hotel! The building is so interesting and it’s a great location. Bar staff very friendly. The room was quirky but it wasn’t perfectly clean- quite dusty. Decor looks nice but coffee machine looked like it had seen better days…

We booked a Deluxe Queen bed room but had a bed so small it was probably smaller than a double. Cleaning was poor with excessive dust on blinds.

What a gem of a hotel! I wasn’t expecting to have to pay for parking though I must say? However the hotel was lovely clean tidy and welcoming! The room was lovely the bed was slightly hard thoigh.

Brilliant stay. Staff were outstanding. It is the first time I have stayed in a hotel with my dog. The staff were so welcoming and provided an excellent service. It is a wonderful hotel walking distance to the city centre and great for walks on the quayside. Highly recommend!

We had a (modestly priced) upgrade and our room was delightful with a lavatory on the same floor as the bed and a beautiful Victorian bath and excellent rain shower in a huge cabinet on the gallery. We particularly like the decor throughout the hotel and were impressed by the breakfast. I imagine the central courtyard would be very pleasant in summer.

We felt the room was very average for the price paid. The service at breakfast this morning was poor. Service very slow. Waited 30 mins for a cup of coffee before getting my own from the coffee machine and waited 30 mins before breakfast order was taken. Clearly not enough staff to cater for the demand. Wouldn't recommend to a friend.

The rooms are really lovely and beds are comfortable, it's a nice place to stay and a unique experience with the double level bathrooms with standing bath. Downsides are the bath wasn't totally clean and had black stuff in it, and there was a lot of noise being close to the entry/stairs. Parking is also very limited and not monitored which isn't included on the listing. There is street parking at cost and with time limits around the corner but the area isn't great for this, the staff did try to alleviate concerns but came across as quite condescending. I wouldn't bring a car here if at all possible. The service in the bar was a bit slow but was very good, staff were attentive and quick to sort things out. It's a good night for a luxurious stay.

Great experience yet again. Great location, welcoming staff and everything you'll need.